Joseph Bracamontes
Wilmington,CA
Summary
Professional office support specialist with strong communication, organizational, and multitasking skills. Demonstrates high focus on team collaboration and adapts efficiently to changing needs. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Clerk
ITS: International Transportation Services
Long Beach, CA
05.2025 - Current
- Dispatch / Equipment
- Outbound / Export
- Coordinated schedules and appointments for team members, enhancing time management.
- Maintained accurate records of transportation documents and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
Office Clerk
Hapag-Lloyd
Long Beach, CA
11.2024 - 05.2025
- Booking
- Maintenance & Repair
- Documentation
- Imports
- Equipment
- Vessel Close
- Managed daily administrative tasks to ensure smooth office operations.
- Processed incoming and outgoing shipments using inventory management software.
- Support customer inquiries by providing timely information and assistance.
- Collaborate with teams to resolve logistical challenges effectively.
- Increased office efficiency, maintain accurate filing systems and administrative processes.
Delivery Driver/Yard Worker
Learned Lumber
Hermosa Beach, CA
10.2022 - 11.2024
- Responsibilities
- Delivered lumber and building materials efficiently to residential and commercial sites.
- Maintained accurate delivery logs, ensuring compliance with safety regulations.
- Coordinated with dispatch to optimize delivery routes for time management.
- Conducted vehicle inspections and performed routine maintenance to ensure safety.
- Assisted in loading and unloading heavy materials, enhancing team productivity.
- Communicated effectively with customers to confirm delivery schedules and address inquiries.
- Trained new drivers on company policies, safety protocols, and operational procedures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Welding Student
Harbor Occupational center
San Pedro, CA
08.2021 - 04.2022
- Welding 1- 180hrs
- Welding 2- 180hrs
- Welding 3- 180hrs
- 3G/4G Certified [STICK]
Assistant Manager
One Stop
Industry, CA
01.2020 - 09.2020
- Supervised daily operations to ensure seamless workflow and adherence to company policies
- Trained and mentored new staff on operational procedures and customer service standards
- Streamlined inventory management processes, improving accuracy and reducing discrepancies
- Implemented employee performance reviews to enhance team development and accountability
- Enhanced customer satisfaction through effective issue resolution and proactive engagement
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
GED -
Angels Gate High School
San Pedro, CA01.2012
Phineas Banning High School
Wilmington, CA01.2011
Skills
- Microsoft Office
- Maintaining records
- N4
- Bilingual
Certification
- Transportation Worker Identification Credential (TWIC) May 2027
Timeline
Office Clerk
ITS: International Transportation Services
05.2025 - Current
Office Clerk
Hapag-Lloyd
11.2024 - 05.2025
Delivery Driver/Yard Worker
Learned Lumber
10.2022 - 11.2024
Welding Student
Harbor Occupational center
08.2021 - 04.2022
Assistant Manager
One Stop
01.2020 - 09.2020
GED -
Angels Gate High School
Phineas Banning High School