JOSEPH BRADLEY
Las Vegas,NV
Summary
Compassionate Medical Assistant experienced in patient care and EMR documentation. Delivered reliable support through effective communication with healthcare teams and adaptability to changing priorities. Contributed to clinical and administrative functions through hands-on experience and strong focus on collaboration.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Phlebotomist
Henderson Wellness Clinic
Henderson, NV
04.2026 - Current
- Delivered high-quality service, maintained accurate documentation, and communicated effectively to enhance patient experience.
- Administered patient assessments and collected vital signs to ensure thorough evaluations.
- Managed electronic health records, ensuring accurate data entry and confidentiality compliance.
- Educated patients on treatment plans, medications, and preventive care strategies to enhance understanding.
- Coordinated appointment scheduling and follow-ups, optimizing clinic workflow and patient satisfaction.
- Implemented new procedures for inventory management, reducing supply shortages and enhancing efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Hotel Associate
Comfort Inn / Sleep Inn
Henderson, NV
09.2025 - Current
- Provided high-quality service while maintaining accurate documentation and effective communication, resulting in consistently exceeding performance expectations.
- Managed guest check-in and check-out processes to ensure efficient service delivery.
- Assisted in training new staff on operational procedures and customer service standards.
- Resolved guest complaints promptly, enhancing overall customer satisfaction ratings.
Hardware/Server Technician
Arrow Electronics
12.2023 - 06.2025
- Provided high-quality service, maintained documentation accuracy, communicated effectively with clients and colleagues, and consistently met performance expectations.
- Diagnosed and resolved hardware issues to ensure optimal server performance.
- Conducted routine maintenance and upgrades on server systems, enhancing reliability.
- Monitored system performance metrics, identifying trends for proactive improvements.
- Trained junior technicians on troubleshooting techniques and best practices in server management.
Rental Sales Agent
Hertz
06.2022 - 09.2023
- Provided exceptional service, ensured precise documentation, and communicated clearly to consistently meet performance expectations.
- Facilitated customer transactions, ensuring accurate vehicle reservations and check-ins.
- Provided exceptional service, addressing customer inquiries and resolving issues efficiently.
- Utilized rental management software to streamline booking processes and enhance operational efficiency.
- Educated customers on vehicle features, promoting satisfaction and positive experiences.
Direct Support Professional
Project Redirect
02.2021 - 03.2022
- Provided high-quality service while maintaining accurate documentation and effectively communicating with clients to ensure their needs were met.
- Assisted individuals with daily living activities to enhance independence and improve quality of life.
- Developed personalized care plans based on individual needs and preferences, ensuring tailored support.
- Monitored client progress, documenting changes in behavior and well-being for continuous improvement.
- Trained new staff on best practices in direct support, fostering a collaborative work environment.
- Implemented safety protocols to ensure a secure environment for clients and team members alike.
Education
Medical Assistant/Phlebotomy Program
Northwest Career College
HendersonSkills
- Phlebotomy
- Venipuncture
- Vital Signs
- EKG/ECG
- Injection techniques
- Specimen Collection
- Medical Skills
- Retail and sales
- Patient Interaction
- Clinical Support
- Healthcare Environment
- Fraud detection
- Dispute resolution
- Medical Office Management
- Data Entry
- Office administration
- Customer Service
- Retail Sales
- Hospitality
- Fraud detection
- Conflict Resolution
- Medical Equipment Maintenance
- Data Management
- Electronic Records Management
- Patient Data Management
- Team management
- Retail sales skills
- Appointment management
- Client relations
- Healthcare terminology
Timeline
Medical Assistant/Phlebotomist
Henderson Wellness Clinic
04.2026 - Current
Hotel Associate
Comfort Inn / Sleep Inn
09.2025 - Current
Hardware/Server Technician
Arrow Electronics
12.2023 - 06.2025
Rental Sales Agent
Hertz
06.2022 - 09.2023
Direct Support Professional
Project Redirect
02.2021 - 03.2022
Medical Assistant/Phlebotomy Program
Northwest Career College