Joseph Burns
Glendora
Summary
Offering friendly demeanor and strong communication skills, eager to learn and grow in a dynamic environment. Brings ability to quickly grasp new concepts and adapt to various technologies and customer service techniques. Ready to use and develop problem-solving and multitasking skills in a new role.
Overview
3
3
years of professional experience
Work History
Arcade Supervisor
Coco Key Water Resort At The Hotel Ml
06.2019 - 03.2020
- Resolved technical issues with machines efficiently, minimizing downtime for popular games.
- Coordinated staff schedules to optimize coverage during peak hours.
- Coordinated supply orders, storage and distribution for redemption and machine prizes
- Trained workers in service policies, safety requirements and specifics of activities.
Color Guard Instructor
Timber Creek Regional High School
11.2017 - 05.2019
- Enhanced student performance by developing and implementing comprehensive color guard routines.
- Promoted a positive team culture by emphasizing respect, commitment, and collaboration among members.
Arcade Attendant
Coco Key Water Resort At The Hotel Ml
09.2016 - 05.2019
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tickets.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations and redemption area.
- Stocked, replenished and retrieved redemption merchandise and tickets, and informed management of low inventory.
Education
Computer Science
Camden County College
Blackwood, NJHigh School Diploma -
Triton Regional High School
Runnemede, NJ06.2017
Skills
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Adaptability and Flexibility
- Task Prioritization
Timeline
Arcade Supervisor
Coco Key Water Resort At The Hotel Ml
06.2019 - 03.2020
Color Guard Instructor
Timber Creek Regional High School
11.2017 - 05.2019
Arcade Attendant
Coco Key Water Resort At The Hotel Ml
09.2016 - 05.2019
Computer Science
Camden County College
High School Diploma -
Triton Regional High School
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