Joseph Bush
Canastota ,NY
Summary
Developed exceptional communication and customer service skills in high-volume, customer-focused environment. Proven ability to resolve complex issues and maintain composure under pressure. Seeking to transition into new field, leveraging strong problem-solving and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Black Jack Dealer
Turning Stone Casino
12.2024 - 02.2025
- Enhanced customer experiences by providing exceptional service and maintaining a professional demeanor at the blackjack table.
- Demonstrated flexibility in scheduling availability to accommodate peak periods or special events within the casino.
- Handled sensitive situations such as intoxicated players discreetly, ensuring minimal disruption to other guests'' enjoyment.
- Handled numerous cash out and buy in transactions each night.
- Contributed to overall casino revenue by efficiently managing high-stakes games and adjusting betting limits as needed.
- Promoted responsible gaming practices among players, including monitoring signs of problem gambling behavior.
Pizza Delivery Driver
Hometown Pizzeria
01.2024 - 04.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Education
High School Diploma -
Canastota High School
Canastota06-2023
Skills
- Keen observation
- Patience and tolerance
- Cash handling
- Basic computer literacy
- Conflict management
- Conflict resolution techniques
Timeline
Black Jack Dealer
Turning Stone Casino
12.2024 - 02.2025
Pizza Delivery Driver
Hometown Pizzeria
01.2024 - 04.2024
High School Diploma -
Canastota High School