Joseph Calzolari
Austin,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
13
13
years of professional experience
Work History
Front Desk Associate
Equinox
Austin, TX
05.2026 - 08.2026
- Acted as the first and last point of contact for members and guests, delivering a welcoming, professional experience.
- Coordinated member check-ins and account inquiries, ensuring smooth guest access.
- Facilitated opening and closing procedures, contributing to efficient daily club operations.
- Improved retail sales by engaging customers and providing guidance on purchasing decisions. and merchandise in the lobby shop.
Business Development Manager
SELECCIÓN Consulting
Remote
02.2025 - 02.2026
- Led business development lifecycle for enterprise technology consulting engagements, fostering strong client relationships.
- Collaborated with Fortune 500 organizations, including SAP and Oracle, to identify and develop strategic opportunities.
- Helped close a $6.5 million consulting engagement.
- Coordinated solutions across SAP Gold Partner, Google Cloud, and ServiceNow partnerships to enhance service offerings.
- (HQ: Houston, TX)
Valet Manager
The Archer Hotel
Austin, TX
03.2023 - 08.2024
- Oversaw daily valet operations and coordinated staff scheduling to ensure smooth service delivery.
- Helped achieve the highest Net Promoter Score (NPS) in hotel history.
- Delivered exceptional guest service and upheld operational excellence standards.
- Achieved promotion to valet manager within five weeks due to exceptional performance and dedication.
Services Account Executive (SAE), South MU
SAP America
Houston, TX
04.2021 - 01.2023
- Responsible for D/NN accounts in Texas, primarily San Antonio & Austin
- Achieved $900K in revenue by closing deals
- Secured new customer win with GameStop Inc.
- Expanded territory, acquiring 300 new accounts to broaden market reach
- Grew Pipeline to $8M / 3.2X annual number
- Managed volume space for 90 accounts, optimizing account performance and resource allocation
- Executed demand generation strategies with IVA teams to drive lead generation
- Categorized accounts by industry, revenue, and employee base
Solution Sales Advisor (SSA), IBSO, South MU
SAP America
Atlanta, GA
12.2019 - 03.2021
- Responsible for custom development projects across the Southwest.
- Industries covered: O&G, CPG, Retail, Media, Manufacturing, Tech
- Closed 2 NN deals and generated $1.1M in revenue
Sales Development Representative (SDR)
Qubole Inc.
San Jose, CA
03.2018 - 03.2019
- Prospected and developed leads and opportunities to expand sales pipeline
- Profiled a market segment, identified industry fit for Qubole, and registered prospects for events, demos, and meetings.
- Tracked performance metrics, achieving KPIs consistently each month from April to August
- Assisted in closing deal for D/NN account, contributing to overall sales goals
Sales/Marketing Intern for Southwest Region, South Market Unit
SAP America
Houston, TX
01.2014 - 12.2017
- Coordinated Customer Solution/Innovation Day at C&J Energy featuring virtual reality demo for O&G stakeholders
- Organized OKC Innovation Day at Devon Energy Center, attracting 400 attendees and generating $21M in pipeline
- 400 attendees; generated $21M in pipeline
- Assisted in coordinating SAP’s 3rd and 5th Annual Oklahoma City Innovation Days, contributing to $2.2M transaction at COP in December 2016
- Resulted in $2.2M transaction at COP in December 2016.
- Participated in Cold Calling campaigns for funding and support of upcoming SAP Marketing Events.
- Managed the company’s social media Twitter account to promote new events for prospects
- Created an interactive approach to the South Region Briefing Book
Marketing Intern
Cosas De Barcos
Barcelona, Spain
05.2015 - 07.2015
- Translated corporate website content to enhance accessibility for boat market and sales.
- Modified and proofread the partnership agreement between shipyards and the company
- Participated in quarterly business reviews with executive team to evaluate company performance and strategy.
Education
Bachelor of Science - Marketing
University of Arizona
Tucson, Arizona12-2017
Skills
- Front desk operations
- Customer service
- Membership management
- Account inquiries
- Member engagement
- Retail sales
- Client relationship management
- Sales strategy
- Business development
- Problem solving
- Effective communication
Skills And Activities
English, Conversational Proficiency in Spanish, Beta Theta Pi, Volunteering at the University Library, Intramural sports
Leadership Experience
- Stop Hunger Now, Oklahoma City, Oklahoma, Volunteer, 07/01/14, 07/31/15, Assisted in community service event: 'Stop Hunger Now' campaign, 11,000 meals boxed and sent to Honduras
- Beta Theta Pi, Tucson, Arizona, Active Member, 01/01/14, 05/31/14, Intramural Chair, Finance Lead for Annual Philanthropy Drive, 'Beta Lei'
Timeline
Front Desk Associate
Equinox
05.2026 - 08.2026
Business Development Manager
SELECCIÓN Consulting
02.2025 - 02.2026
Valet Manager
The Archer Hotel
03.2023 - 08.2024
Services Account Executive (SAE), South MU
SAP America
04.2021 - 01.2023
Solution Sales Advisor (SSA), IBSO, South MU
SAP America
12.2019 - 03.2021
Sales Development Representative (SDR)
Qubole Inc.
03.2018 - 03.2019
Marketing Intern
Cosas De Barcos
05.2015 - 07.2015
Sales/Marketing Intern for Southwest Region, South Market Unit
SAP America
01.2014 - 12.2017
Bachelor of Science - Marketing
University of Arizona