Joseph Cardenas
East Haven,USA
Summary
Motivated professional individual with a strong ability to enhance team performance. Bilingual in Spanish, skilled in cash management and resolving customer inquiries. Experience in launching a new store, ensuring operational efficiency while maintaining high standards of service.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Customer Service Cashier
Target
Guilford, Connecticut
06.2025 - Current
- Resolved customer inquiries related to payments, refunds, and other financial matters.
- Implemented best practices for secure cash storage and management processes.
- Counted cash drawers, safe contents, and daily register receipts to ensure accurate financial reporting.
- Coordinated with armored services to facilitate safe transport of bank deposits.
- Contributed to opening a new store by stocking shelves and establishing initial inventory layout.
Cashier
McDonald's
- Operated cash register efficiently, processed payments by cash, check, credit card, gift card, or automatic debit to ensure smooth transactions.
- Printed and issued receipts, refunds, and change to enhance customer satisfaction and streamline checkout process.
- Provided friendly greetings to customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area, ensuring a welcoming environment for customers.
Detailer
Tephseal
Branford, USA
- Performed comprehensive detailing of vehicles inside and outside through hand and machine buffing and polishing to restore and maintain finish quality.
- Detailed vehicle interiors by vacuuming carpets, cleaning upholstery, and wiping down all surfaces to enhance overall cleanliness and presentation.
- Cleaned engine compartments using steam cleaner or hot water pressure washer to improve vehicle performance and aesthetics.
- Executed vehicle washing for various models to uphold service quality and presentation. of vehicles each day.
Warehouse Worker
Amazon
- Loaded and unloaded trucks using hand-trucks, pallet jacks, and forklifts to ensure timely processing of shipments.
- Organized warehouse space to maximize storage capacity and streamline access to products.
- Transported goods to designated areas within warehouse to maintain workflow and support order fulfillment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Cashier
Home Depot
North Haven, CT
- Managed cash transactions with accuracy and efficiency, contributing to a seamless customer checkout experience.
- Operated point-of-sale systems and ensured accuracy of cash registers, supporting operational reliability.
- Maintained high standards of customer service, fostering customer satisfaction and loyalty.
- Highly organized and capable of managing multiple tasks simultaneously while maintaining attention to detail.
Education
Bachelor of Science - Sociology, Minor in Psychology
Southern Connecticut State University
New Haven, CT05-2026
Associate of Arts - Liberal Arts and Sciences
Gateway Community College
New Haven, CT05-2023
High School Diploma -
East Haven High School
East Haven, CT06-2020
Skills
- Customer Service
- Customer relations
- Bilingual in Spanish
- Attention to Detail
- Time management
- Teamwork and Collaboration
- Communication
- Active Listening
- Organizational skills
- Complex Problem-Solving
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Customer Service Cashier
Target
06.2025 - Current
Cashier
Home Depot
Warehouse Worker
Amazon
Detailer
Tephseal
Cashier
McDonald's
Bachelor of Science - Sociology, Minor in Psychology
Southern Connecticut State University
Associate of Arts - Liberal Arts and Sciences
Gateway Community College
High School Diploma -
East Haven High School