Summary
Overview
Work History
Education
Skills
Accomplishments
Student of the Year Award, Generals Cup (Best in sports and Academics) Scholar Award (Highest GPA on
Interests
Timeline
Server

Joseph Carlisle

Highland

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Magic Wok. Proven ability to enhance guest experiences through effective communication and problem resolution. Expertise in cash handling and team collaboration, ensuring efficient operations and customer satisfaction in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

Magic Wok
05.2009 - 06.2009
  • Delivered exceptional customer service by promptly addressing guest inquiries and needs.
  • Managed dining area efficiently, ensuring cleanliness and organization throughout service shifts.
  • Resolved customer complaints swiftly, maintaining positive dining experiences for guests.
  • Maintained familiarity with daily specials and promotions to provide informed recommendations to guests.

Cashier

Mervyns Dept
10.2008 - 04.2009
  • Maintained accurate cash drawer throughout shifts, ensuring balanced transactions.
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Restocked merchandise displays to promote sales and improve store presentation.
  • Collaborated with team members to streamline checkout procedures during peak hours.

Cashier

Mega Video and Wireless
01.2006 - 09.2006
  • Handled returns and exchanges in accordance with company policies, fostering customer satisfaction.
  • Ensured cleanliness and organization of checkout area for optimal customer flow and safety.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Crafton Hills College
Yucaipa, CA
05-2007

High School Diploma -

San Bernardino Valley College
San Bernardino, CA
05-2007

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Accomplishments

    Student of the Year Award, Generals Cup (Best in Academics and sports) Scholar Award (Highest GPA on the wrestling team) Scholar Award (highest GPA on the track team)

Student of the Year Award, Generals Cup (Best in sports and Academics) Scholar Award (Highest GPA on

I was one out of two students to get the Student of the Year Award in sixth grade out of a hundred students that were in my grade because of good academic performance and the teachers and principal liking me a whole lot. I was also one out of two students to get the Generals Cup in eighth grade out out of the whole middle school also from being the best in academics and sports. I also got the Wrestling Scholar Award for having the highest GPA on the wrestling team. I also got the Track Scholar Award for having the highest GPA on the track team.

Interests

I enjoy reading, walking, playing sports, learning, and watching tv

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Virtual Reality
  • Learning new cooking techniques and expanding my culinary skills
  • Video Gaming
  • Fundraising Events
  • Gardening
  • Watching Movies and TV Shows
  • Music
  • Gym Workouts
  • Outdoor Recreation
  • I like working with my hands and fixing things
  • Rock Climbing
  • Martial Arts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Avid Reader
  • Volunteering
  • I like looking at the stars and learning about constellations
  • I like trying new recipes and food trends
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Fashion and Style
  • Drone Piloting

Timeline

Server

Magic Wok
05.2009 - 06.2009

Cashier

Mervyns Dept
10.2008 - 04.2009

Cashier

Mega Video and Wireless
01.2006 - 09.2006

High School Diploma -

Crafton Hills College

High School Diploma -

San Bernardino Valley College

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