Joseph Carragher-Schultz
North East,MD
Summary
Experienced with team leadership, fostering productive and cohesive work environment through clear communication and conflict resolution. Utilizes strategic planning to guide teams toward achieving organizational goals. Track record of improving team performance and driving successful project completion.
Overview
11
11
years of professional experience
Work History
Team Leader Manager
Wal-Mart Supercenter
11.2021 - Current
- Led a team of 60 associates to achieve operational goals through effective communication and collaboration.
- Trained new associates on store policies, procedures, and customer service standards.
- Resolved customer inquiries and complaints promptly to enhance shopping experience.
- Led team to achieve operational goals through effective communication and collaboration.
Co Store Manager
Hobby Lobby
04.2021 - 10.2021
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory control processes, reducing stock discrepancies through effective monitoring.
- Trained and mentored team members to enhance productivity and service quality.
- Implemented visual merchandising strategies to improve product presentation and sales appeal.
- Supervised daily store operations, ensuring efficient workflow and adherence to company policies.
Assistant Store Manager
Walmart
09.2014 - 04.2021
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and teamwork.
- Implemented inventory control measures to reduce shrinkage and streamline stock management.
- Analyzed sales data to identify trends, optimize product placement, and drive merchandising strategies.
- Led daily store operations, ensuring optimal staffing and resource allocation.
Education
Associate of Science - Computer Science
Cecil College
North East, MD05-2026
Skills
- Customer focus
- Workload management
- Motivational skills
- Employee scheduling
- Operational excellence
- Performance appraisal
Timeline
Team Leader Manager
Wal-Mart Supercenter
11.2021 - Current
Co Store Manager
Hobby Lobby
04.2021 - 10.2021
Assistant Store Manager
Walmart
09.2014 - 04.2021
Associate of Science - Computer Science
Cecil College