Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joseph Carrico

Cordova,TN

Summary

Dynamic and reliable bartender with extensive experience at Stoney River Steakhouse, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in responsible alcohol service and cash handling, consistently developing loyal clientele while maintaining a clean and organized workspace.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender/Server

Stoney River Steakhouse
08.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and counting cash drawers
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Host/Togo Specialist/Restaurant Server

Texas Roadhouse
07.2020 - 07.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Host/ToGo Specialist

Olympic Steak and Pizza
10.2018 - 05.2020
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Associate of Applied Science - Business Administration

Southwest Tennessee Community College
Memphis, TN
05-2023

High School Diploma -

Arlington High School
Arlington, TN
05-2021

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Organized and clean worksapce
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Menu memorization
  • Drink preparation techniques

Certification

ABC Certified

Excel Certified

Powerpoint Certified

Word Certified

Timeline

Bartender/Server

Stoney River Steakhouse
08.2021 - Current

Host/Togo Specialist/Restaurant Server

Texas Roadhouse
07.2020 - 07.2021

Host/ToGo Specialist

Olympic Steak and Pizza
10.2018 - 05.2020

Associate of Applied Science - Business Administration

Southwest Tennessee Community College

High School Diploma -

Arlington High School

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Joseph Carrico