Bringing strong relationship-building skills and a goal-oriented mindset, with a proven track record in navigating complex environments and consistently achieving top-tier results. Adept in effective communication and problem-solving, contributing to team success while ensuring client needs are met efficiently. Committed to delivering exceptional service and driving continuous improvement in operations.
Work History
Advanced Medicare Agent
1 Year 10 Months
IFG/Platinum Health Care | 06.2024 - 04.2026
Unlocking the needs and fears of today's senior market population by navigating thorough modern Medicare.
Understanding the complexities of a much more fluid, ever-changing Medicare environment that has simply become more competitive and long overdue of a more compliant arena.
We, as agents, have a fiduciary responsibility.
Consistently placed in the Top 20% monthly production with PHC.
Finished within 15% of all agents during 2026 AEP (approx 170 estimated approximately active agents during this time).
FULLY REMOTE
Independent Sales Agent
1 Year 9 Months
Medicare Made Easy | 06.2022 - 03.2024
Assess and analyze Life/Health needs while providing an excellent client experience.
Consult on coverage and price trade-offs to meet the client's needs, directing and educating clients to make an informed decision.
Respond to leads quickly and efficiently.
Communicate to clients via phone, email, and text messages through CRM.
Work with other teams to ensure clients' needs are met throughout the sales process.
Meet daily, weekly, and monthly KPIs while contributing toward the team's goals.
Two on the Life sales side, placed both months in top 20 of 100+ agents.
Consistently led my team in every metric from start to end of AEP 2021.
#6 agent in AEP 2021 sales out of 500 plus agents (Over 300 policies sold).
FULLY REMOTE
Sales Relationship Manager Type II
1 Year
Health IQ | 04.2021 - 04.2022
Assess and analyze Life/Health needs while providing an excellent client experience.
Consult on coverage and price trade-offs to meet the client's needs, directing and educating clients to make an informed decision.
Respond to leads quickly and efficiently.
Communicate to clients via phone, email, and text messages through CRM.
Work with other teams to ensure clients' needs are met throughout the sales process.
Meet daily, weekly, and monthly KPIs while contributing toward the team's goals.
FULLY REMOTE
Registered Representative
1 Year 4 Months
Griffith & Werner | 12.2009 - 04.2011
Develop financial plans based on analysis of clients' financial status, and discuss financial options with clients.
Seek out new clients and develop clientele by networking to find and generate lists of prospective clients.
Develop financial plans based on analysis of clients' financial status.
Contact prospective customers to determine needs, present information, and explain available services.
Conduct seminars/workshops on financial planning on the topics of using life/income platforms and the suitability of utilizing such recommendations.
Million Dollar Round Table Qualifier 2011.
Director of Compliance
3 Years 7 Months
Veracity Financial Group | 09.2007 - 04.2011
Review and evaluate suitability of all variable annuity business written in the branch.
Customize programs to suit individual customers' needs, covering a variety of risk.
Analyze training needs to develop new and or modify and improve existing programs.
Call on clients to deliver and explain insurance products and suggest additions or changes.
Explain features, advantages and disadvantages of various products to promote revenue.
Million Dollar Round Table Qualifier 2008 & 2009.
General Agent
4 Years 8 Months
Bankers Life and Casualty | 01.2003 - 09.2007
Sell various types of insurance policies to individuals on behalf of the company.
Specialized in Life (Whole and Universal), Long Term Care, Medicare, and Annuities.
Interview prospective clients to obtain data about the financial resources and needs.
Monitor claims, ensuring they are settled equitably for both the client and the insurer.
Rising Star Award 2004 (Rookie of the Year).
Bankers Life and Casualty Company Convention Winner 2004, 2005 & 2006.
Education
Bachelor of Arts - Psychology
University of South Florida | Tampa, FL
Skills
Customer service and care
Problem-solving skills
Clear communication
Critical thinking
Positive attitude
Goal-oriented mindset
Problem-solving
Relationship building
Sales closing
Organizational skills
Ensuring customer satisfaction
Certification
2-15 Life, Health, & Variable Annuity, Able to write in 47 states
Casual Housekeeper, Laundry Assistant, Dining Asst at Diana Isaac Retirement VillageCasual Housekeeper, Laundry Assistant, Dining Asst at Diana Isaac Retirement Village