JOSEPH CASTELLANOS
Magnolia,United States
Summary
Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift. Talented Server skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
Bartender
Caffe Di Fiore
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Lindo Acapulco
05.2023 - 06.2024
- Trained new servers in company policies, guest service standards and best practices
- Listened to guest needs and responded promptly for personalized service
- Explained details for new menu items and daily specials
- Memorized menu additions, changes and limited offerings
- Communicated professionally with customers, colleagues and supervisors
- Adhered to state liquor regulations to serve alcohol safely
- Restocked service stations to maximize availability
- Delivered food and beverages promptly to customers
- Supported bussers with table-cleaning during high-volume shifts
- Cultivated warm relationships with regular customers.
- Answered customer inquiries about menu items and provided recommendations
- Maintained knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions
Interpreter
Interpretia
01.2024 - 03.2024
- Retained overall meaning, tone and style of written texts through effective translation
- Improved comprehension through strategic paraphrasing
- Documented work performed and maintained meticulous client records
- Maintained confidentiality of sensitive information encountered during interpretation sessions as required by professional ethics guidelines
Warehouse Worker
Amplex
10.2023 - 12.2024
- Worked for extended periods of time in uncomfortable conditions
- Helped fellow warehouse workers to manage incoming and outgoing products
- Supported inventory accuracy and recorded material movements in company software
- Consistently lifted materials weighing as much as 50 pounds.
- Prepared orders quickly, pulling and packing products for quick shipment
- Received and printed orders using warehouse operating system
Education
Doctor of Dental Surgery (D.D.S.) -
UNITEC
Honduras, Tegucigalpa09.2028
High School - undefined
Liberty School
Honduras, Tegucigalpa06.2021
Skills
- Table Setting
- Safe Food Handling
- Order Management
- Server training
- POS operation
- Organizational Skills
- Foreign Language Proficiency
- Memory Retention
- Multitasking Abilities
- Exceptional Customer Service
- Food Service
- Stress Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Caffe Di Fiore
06.2024 - Current
Interpreter
Interpretia
01.2024 - 03.2024
Warehouse Worker
Amplex
10.2023 - 12.2024
Server
Lindo Acapulco
05.2023 - 06.2024
Doctor of Dental Surgery (D.D.S.) -
UNITEC
High School - undefined
Liberty School
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