Joseph Castro
Fresno,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Experienced with sales strategy development and team leadership. Utilizes effective communication and motivational techniques to inspire high performance within team. Track record of achieving sales goals and fostering collaborative and dynamic work environment.
Overview
8
8
years of professional experience
Work History
Sales Representative Team Leader
Loreal
11.2022 - 01.2026
- consistently exceeded sales goals and metrics
- Implemented training programs to enhance product knowledge and sales techniques among team members.
- Analyzed market trends and competitor strategies to inform sales approaches and improve performance.
- Developed strategic sales plans that aligned with overall company objectives, driving revenue growth initiatives.
Kilo King Mariscos
Server
08.2019 - 06.2022
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Mariscos El Sushi
Busser
09.2017 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- cross- trained as a server after excelling as a busser delivered attentive customer service and supported team efficiency
Education
High School Diploma -
Cambridge High School
Fresno, CA05-2020
Skills
- bilingual : English & Spanish
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Customer satisfaction
- Sales presentations
- Self motivation
- Opening and closing procedures
- Continuous improvement
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Representative Team Leader
Loreal
11.2022 - 01.2026
Kilo King Mariscos
Server
08.2019 - 06.2022
Mariscos El Sushi
Busser
09.2017 - 06.2019
High School Diploma -
Cambridge High School