Sherling Tejada
Land O' Lakes,FL
Summary
An dedicated individual with a great ability in communicating and developing relationship with customers. Motivated to maintain customers satisfied and contribute to the company success. I consistently push myself to my ability to reach company's quota and standards. I have a driven and energetic work attitude. My ultimate goal is to grow with in the company.
Overview
12
12
years of professional experience
Work History
Sales Representative Team Leader
Spectrum
Riverview, FL
03.2023 - Current
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Consistently meet or exceed weekly and monthly sales activity goals.
- Provided accurate information about products, prices and services.
- Learned order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools
- Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics.
- Attended weekly team meetings to review performance goals and objectives.
- Developed strategies for problem solving and conflict resolution among team members.
Medical Supply Driver
Stryker
Tampa
12.2021 - 10.2022
- My job is pickups and deliveries of implants and instruments to and from local hospitals, surgery centers, clinics/doctor's offices
- Supplies can be from 50-70lbs.
Scheduling Representative
Wipro
Tampa
02.2020 - 12.2021
- Taking in-bound calls for United Health Care patients and setting them up with transportation for medical appointments.
Assistant
Just Tiles
Tampa
01.2019 - 02.2020
- Hauling material/ tiles to location sites (pickup trucks)
- Loading/Unloading materials (50lb & more)
- Bathroom/Kitchen Demolition
- Removing old carpets/ floorings
- Grouting tile floors
- Replace white baseboard trim.
Scheduling Representative
Conifer Health Solutions
Saint Petersburg
09.2017 - 12.2018
- Responsible for timely scheduling each patient
- Provide callers with important information related to their appointments, for example: Appointment times / Perp information/ Inform them of any co-pay the patient will owe before the day of their appointment/ Directions
- Financial Clearance (making sure the exam is fully covered by the patients insurance, and collect copay if needed.)
- Making sure orders in our systems are completed and matches scheduled procedures.
Front Counter Hostess
Panda Express
Valrico
04.2017 - 10.2018
- Food server
- Cashier
- Count other employee's drawers
- Food Preparer
- Stocked shelves, supplies and organized displays to focus customer attention on specific items.
Senior Representative / Rooms To Go Corporate
Rooms To Go
Brandon
01.2015 - 09.2017
- I worked in the Survey Department at Rooms To Go
- My job is to call our customers after each delivery and assist them in the best way that I can
- Educated customers about products, pricing and policies to address and resolve issues
- I solved any of their problems and fulfill their request
- My goal each day was to make sure our customers are satisfied and happy
- Train New Employees
- Take Supervisors/Presidential Calls
- Help Supervisors & Backups (assistants) in any task that needs to be done
- Educated customers about products, pricing and policies to address and resolve issues.
Crew Trainer
McDonald's
Odessa
01.2012 - 01.2015
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Grilled and deep fried various foods
- Followed recipes to maintain restaurant standards and satisfy customers
- Front counter/ Drive-thru order taker/presenter
- Accepted and processed payments via credit card.
Education
High School Diploma -
Sunlake High School
08.2012
Skills
- Dedicated to ensuring customer satisfaction by being
- Self-motivated personable and friendly
- Able to work independently
- Thorough knowledge of team building skills and fulfilling customer need
- Skilled in Microsoft Office including Excel and Powerpoint
- Ability to work under pressure
- Able to lift 50lb and more
- Good communication
- Able to drive pickup trucks/ vans/ box trucks
- Bilingual (Fluent Spanish speaker)
- Food Handling
- Medical Scheduling
- Microsoft Outlook
- Load & Unload
- Delivery Driver Experience
Personal Information
Willing To Relocate: Anywhere
Timeline
Sales Representative Team Leader
Spectrum
03.2023 - Current
Medical Supply Driver
Stryker
12.2021 - 10.2022
Scheduling Representative
Wipro
02.2020 - 12.2021
Assistant
Just Tiles
01.2019 - 02.2020
Scheduling Representative
Conifer Health Solutions
09.2017 - 12.2018
Front Counter Hostess
Panda Express
04.2017 - 10.2018
Senior Representative / Rooms To Go Corporate
Rooms To Go
01.2015 - 09.2017
Crew Trainer
McDonald's
01.2012 - 01.2015
High School Diploma -
Sunlake High School
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