JOSEPH CERULLI
Port St. Lucie,FL
Summary
Accomplished retail management leader with a consistent, proven track record of exceeding performance goals. Earned the "Peak Performer Award" 15 times at Sears Holdings for exceptional results selling appliances. Boosted sales more than 40% and margins 4% in current role as a Mattress Sales Lead. Experience improving store operations while grooming team members and managing inventory.
Overview
23
23
years of professional experience
Work History
Mattress Sales Lead
Sears Holdings
Jensen Beach, FL
11.2016
- Built and grew relationships with customers to increase sales and provide an exceptional guest experience
- Maintained diplomacy and tact to identify and resolve problems and ensure customer satisfaction
- Increased sales more than 40% and margins 4%
- Gained the trust, confidence and respect of management to train new sales associates on best sales practices.
Appliance Sales Representative
Sears Holdings
Jensen Beach, FL
08.2014
- Earned the "Peak Performer Award" 15 times for exceptional results-achieved.
Assistant Manager
Mattress Firm
FL
10.2017 - Current
- Recruited to steer full-scope store operations spanning sales, service and merchandising to human resources inventory control, accounts receivable, and financial/P&L
- Promote a customer-focused, service-oriented environment instrumental to ensuring satisfaction, building loyalty and driving revenue growth
- Consistently achieve and surpass aggressive sales goals
- Define and implement targeted strategies to maximize results across key performance metrics spanning customer service levels, sales and bottom-line profits.Million dollar writer.
Appliance Sales Representative
Gregg Appliances, doing business as hhgregg
Jensen Beach, FL
10.2013 - 08.2014
Appliance Sales Representative
Sears Holdings
Jensen Beach, FL
08.2010 - 10.2013
Owner
Prestige Motor Freight
04.2001 - 06.2010
Education
Skills
- New Business Development
- Client Relations
- Inventory Control
- Product Education/Training
- Merchandising
- Problem Solving
- Staff Training
- Team Leadership
- Loss Prevention
Community Service
- Highly-active in local church
- Member, LA Fitness and Orange Theory Fitness (run marathons)
Timeline
Assistant Manager
Mattress Firm
10.2017 - Current
Mattress Sales Lead
Sears Holdings
11.2016
Appliance Sales Representative
Sears Holdings
08.2014
Appliance Sales Representative
Gregg Appliances, doing business as hhgregg
10.2013 - 08.2014
Appliance Sales Representative
Sears Holdings
08.2010 - 10.2013
Owner
Prestige Motor Freight
04.2001 - 06.2010