JOSEPH CERULLI
Port St. Lucie,FL
Summary
Accomplished retail management leader with a consistent, proven track record of exceeding performance goals. Earned the "Peak Performer Award" 15 times at Sears Holdings for exceptional results selling appliances. Boosted sales more than 40% and margins 4% in current role as a Mattress Sales Lead. Experience improving store operations while grooming team members and managing inventory.
Overview
23
23
years of professional experience
Work History
Mattress Sales Lead
Sears Holdings
11.2016
- Built and grew relationships with customers to increase sales and provide an exceptional guest experience
- Maintained diplomacy and tact to identify and resolve problems and ensure customer satisfaction
- Increased sales more than 40% and margins 4%
- Gained the trust, confidence and respect of management to train new sales associates on best sales practices.
Appliance Sales Representative
Sears Holdings
08.2014
- Earned the "Peak Performer Award" 15 times for exceptional results-achieved.
Assistant Manager
Mattress Firm
10.2017 - Current
- Recruited to steer full-scope store operations spanning sales, service and merchandising to human resources inventory control, accounts receivable, and financial/P&L
- Promote a customer-focused, service-oriented environment instrumental to ensuring satisfaction, building loyalty and driving revenue growth
- Consistently achieve and surpass aggressive sales goals
- Define and implement targeted strategies to maximize results across key performance metrics spanning customer service levels, sales and bottom-line profits.Million dollar writer.
Appliance Sales Representative
Gregg Appliances, doing business as hhgregg
10.2013 - 08.2014
Appliance Sales Representative
Sears Holdings
08.2010 - 10.2013
Owner
Prestige Motor Freight
04.2001 - 06.2010
Education
Skills
- New Business Development
- Client Relations
- Inventory Control
- Product Education/Training
- Merchandising
- Problem Solving
- Staff Training
- Team Leadership
- Loss Prevention
Community Service
- Highly-active in local church
- Member, LA Fitness and Orange Theory Fitness (run marathons)
Timeline
Assistant Manager
Mattress Firm
10.2017 - Current
Mattress Sales Lead
Sears Holdings
11.2016
Appliance Sales Representative
Sears Holdings
08.2014
Appliance Sales Representative
Gregg Appliances, doing business as hhgregg
10.2013 - 08.2014
Appliance Sales Representative
Sears Holdings
08.2010 - 10.2013
Owner
Prestige Motor Freight
04.2001 - 06.2010
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