Joseph Charlton
Chesapeake,United States
Summary
Dynamic retail professional with over 8 years of experience in high-volume operations and backroom management, driving efficiency and excellence in workflow. Expertise in stock organization, staff supervision, and receiving processes ensures a well-structured and productive retail environment. Known for a strong work ethic and the ability to thrive under pressure, fostering collaboration and boosting team morale. Committed to maintaining exceptional store presentation and enhancing customer satisfaction, while implementing technical improvements for continuous operational growth.
Overview
9
9
years of professional experience
Work History
Merchandise Coordinator
TJX Companies
Virginia Beach, VA
11.2025 - Current
- Executed visual merchandising strategies aligned with brand guidelines to drive sales performance.
- Analyzed sales data to identify trends and adjust merchandise strategies accordingly.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Collaborated across departments to support leaders in resolving challenges and maintaining operational standards.
- Coordinated with remodel lead to streamline department transition and minimize disruption.
Backroom Coordinator
TJX Companies
Virginia Beach, VA
10.2022 - Current
- Coordinated fun committee activities supporting morale and team culture.
- Supported daily operations and leadership priorities to maintain workflow and store standards.
- Coordinated backroom operations to optimize inventory management and product flow.
- Advised on technical improvements to enhance internal systems and processes.
- Maintained orderly stockroom for ease of retrieval.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Adhered to safety regulations and practiced safe work habits.
- Trained team members on efficient stock replenishment processes and safety protocols.
- Developed and maintained successful working relationships with colleagues.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Verified safe and secure storage of merchandise and supplies.
- Cross-trained in cash office procedures and performed duties as required.
- Managed inventory control processes, ensuring accurate tracking of merchandise.
Merchandise Associate
TJX Companies
Norfolk, VA
10.2017 - 10.2022
- Regularly supported front-end coordination and operations.
- Monitored sales floor and merchandise displays for presentable condition, taking proactive measures such as restocking or reorganizing products.
- Maintained merchandise presentation standards, ensuring product availability and visual appeal.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
Skills
- Operations
- Merchandising
- Logistics
- Execution
- Supervision
- Prioritization
- Problem-Solving
- Communication
- Accountability
- Reliability
- Adaptability
- Compliance
Timeline
Merchandise Coordinator
TJX Companies
11.2025 - Current
Backroom Coordinator
TJX Companies
10.2022 - Current
Merchandise Associate
TJX Companies
10.2017 - 10.2022