Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Joseph Colavitti

Deliveries Coordinator
Tunkhannock,PA

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.



Overview

3
3
years of professional experience

Work History

Deliveries Coordinator

Home Depot
04.2021 - Current
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Drove workflow improvements by streamlining processes.
  • Loaded the trucks and organized the paperwork to ensure the drivers had a clean pickup.
  • Pulled and located customer orders varying from lightbulbs to house packages.
  • Coordinated delivery dates to be more efficient and ensure stock was sufficient.

Flooring Sales Associate

Home Depot
09.2020 - 04.2021
  • Followed up with customers to assess satisfaction, answer questions and resolve concerns.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Assisted customers with selecting appropriate floor types and styles.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Helped set Customers up with a Specialist to schedule measures, installs, and create quotes.
  • Tracked down hard-to-find merchandise at diverse locations.

Outside Lawn and Garden Sales Representative

Home Depot
02.2020 - 09.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Supported loss prevention goals by monitoring shopper behavior.

Education

Associate of Science - Criminal Justice

Lackawanna College, Scranton, PA
06.2024

High School Diploma -

Holy Redeemer High School, Wilkes-Barre, PA
06.2020
  • Honor Roll Sophomore Year, 2018
  • Honor Roll Junior Year, 2019
  • Honor Roll Senior Year, 2020
  • Dean's List Freshman Year, 2022

Skills

  • Customer Service
  • Coordinating with Supervisors
  • Problem Resolution
  • Calendar Management
  • Leadership
  • Organization
  • Communication

Accomplishments

  • Active in the Boy Scouts since first grade, and achieved the rank of Eagle scout in 2018.
  • Held various leadership positions throughout scouting on different levels. Local Positions: Senior Patrol Leader, Patrol Leader, Instructor, Troop Guide, Crew Chief of our Backcountry Philmont Trek. Council Positions: Secretary, Chairman. Regional Positions: Elected Senior Patrol Leader of the Northeast PA Region Troop for the World Scout Jamboree in 2019.



Timeline

Deliveries Coordinator - Home Depot
04.2021 - Current
Flooring Sales Associate - Home Depot
09.2020 - 04.2021
Outside Lawn and Garden Sales Representative - Home Depot
02.2020 - 09.2020
Lackawanna College - Associate of Science, Criminal Justice
Holy Redeemer High School - High School Diploma,
Joseph ColavittiDeliveries Coordinator