Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Combs

New Port Richey

Summary

General Manager in Training with extensive expertise in management principles and practices. Proven track record in strategic planning, operational efficiency enhancement, and team leadership. Developed successful business strategies and initiatives to boost productivity and morale. Skilled in creating supportive environments that drive high performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager in Training

Dirty Dogs Car Wash
Brooksville
01.2025 - Current
  • Managed daily operations of car wash facility to maximize service efficiency.
  • Trained staff on customer service and operational procedures to enhance performance.
  • Implemented safety protocols to ensure a secure work environment.
  • Oversaw maintenance schedules for washing equipment and vehicles to minimize downtime.
  • Developed training materials for new hires to standardize operational practices.
  • Communicated with customers to resolve concerns and improve satisfaction.
  • Directed scheduling of shifts for store personnel to optimize workflow.

Team Manager

Tidal Wave Auto Spa
New Port Richey
10.2023 - 01.2025
  • I exceeded expectations for my role, often assuming most, if not every, responsibility of the Assistant General Manager position and executing those responsibilities on a day-to-day basis.
  • I self-developed my learning to meet all expectations of the Assistant Manager and Site Manager, and I implement them in my day-to-day work.
  • Developed and implemented a new training program to increase productivity and employee safety by 6% on average each quarter.
  • Lead a team to increase customer relations and club plan members by 8% each month through new sales and training protocols.
  • Increased monthly audit and inspection scores by an average of 3% each month by implementing new cleanliness standards on-site.

Customer Service Staff

Publix Supermarkets
New Port Richey
10.2021 - 10.2023
  • Enhanced customer relations and guest experience through targeted initiatives.
  • Surpassed team expectations while providing support during peak periods.
  • Trained new employees to align with leadership objectives.
  • Achieved consistent improvement in team and customer relations each quarter.

Education

High School Diploma -

Penn Foster High School
05-2025

Skills

  • Customer service
  • Communication skills
  • Business Development
  • Workplace safety
  • Team leadership
  • Operational efficiency
  • Training & Development
  • Mechanical Knowledge

Certification

  • Certified Crew Trainer
  • Assistant Manager Certification
  • Team Lead Certification
  • Specialized Team Development Certification
  • Management Training Certification
  • Team Safety Training Certification

Timeline

General Manager in Training

Dirty Dogs Car Wash
01.2025 - Current

Team Manager

Tidal Wave Auto Spa
10.2023 - 01.2025

Customer Service Staff

Publix Supermarkets
10.2021 - 10.2023

High School Diploma -

Penn Foster High School

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