JOSEPH COOKSEY
La Plata,MD
Overview
9
9
years of professional experience
Work History
Manager
AQUAFLOW PUMP & SUPPLY
Prince Frederick, Maryland
06.2023 - 07.2025
- Managed daily operations of pump supply and distribution processes.
- Oversaw inventory management and coordinated stock replenishment efforts.
- Trained and mentored staff on safety protocols and operational procedures.
- Conducted regular equipment inspections and coordinated maintenance schedules.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Inside Sales Representative
NOLAND COMPANY
Annapolis, Maryland
09.2020 - 06.2023
- Managed customer inquiries and provided product information for clients.
- Developed relationships with key accounts to enhance customer satisfaction.
- Coordinated sales efforts with team members to meet client needs.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Consulted with customers to aid selection and purchase of products that met needs.
Assistant Manager
Northeastern Supply Inc
Prince Frederick, Maryland
09.2016 - 04.2020
- Managed inventory levels, ensuring stock availability for customer demands.
- Resolved customer inquiries to maintain high satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Arts - Gender Studies
College of Southern Maryland
La Plata, MD05-1986
Skills
- Inventory management
- Safety training
- Customer service standards
- Relationship building
- Effective communication
- Product management
Timeline
Manager
AQUAFLOW PUMP & SUPPLY
06.2023 - 07.2025
Inside Sales Representative
NOLAND COMPANY
09.2020 - 06.2023
Assistant Manager
Northeastern Supply Inc
09.2016 - 04.2020
Associate of Arts - Gender Studies
College of Southern Maryland
Similar Profiles
Angela GranilloAngela Granillo
Secretary at Eunice Pump & SupplySecretary at Eunice Pump & Supply
JASON MACHAMERJASON MACHAMER
Salesperson at Orchard Pump & SupplySalesperson at Orchard Pump & Supply
Jason BivingsJason Bivings
Managing Partner at Darkhorse Pump And SupplyManaging Partner at Darkhorse Pump And Supply
Rheiana DickersonRheiana Dickerson
Vital Records Fiscal Clerk at Charles County Health DepartmentVital Records Fiscal Clerk at Charles County Health Department
Krystal PinkneyKrystal Pinkney
Office Operations & Travel Program Specialist at U.S. Food and Drug Administration (FDA)Office Operations & Travel Program Specialist at U.S. Food and Drug Administration (FDA)