Maintaining accurate delivery records, recording tracking information, and filling out driver log and truck performance forms were all top priorities. Driver with a friendly demeanor who is dedicated to on-time delivery and excellent customer service. Capable of quickly adapting to the changing needs of fast-paced, growing businesses and organizations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Professional Salesperson
Victra HQ
Spanish Fork, UT, US
06.2023 - Current
Ran own store right after training
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
Assisted customers in completing purchases, locating items, and enrolling in reward programs order increase customer loyalty, satisfaction, and sales
Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts
Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms
General Manager
Mattress Firm Orem
Orem, UT, US
09.2017 - 12.2022
Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
Created effective business plans to ensure that strategic decisions were in line with long-term goals
Am in charge of hiring, assigning, training, motivating, and terminating employees
Created and managed a $3 million annual budget with effective controls to avoid overspending and support sustainability goals
Maintained project quality with a hands-on management style
By coordinating consistent floor merchandise plan changes to drive sales, I was able to increase profitability
Senior General Manager
Metropolitan Redstone 8 Cinemas
Park City, UT, US
06.2012 - 06.2014
Helped with regulatory compliance by supervising all audits to ensure protocol compliance
Worked with assistant managers to open and close the [Type] office, as well as handle large transactions and inventory management
Increased sales by 17% over a one-year period
Looked at each employee's individual strengths and started a mentoring program to help them improve areas where they were weak
Department Supervisor
Walmart Supercenter
Orem, UT, US
05.2007 - 10.2010
Planned and led three training sessions to support the professional development of the sales team as well as the reinforcement of sales goals
Increased revenue by 115% by educating customers about business solutions and product offerings
Developed and assigned monthly sales quotas to over 10 employees
Trained a team of 20 sales professionals, resulting in increased profits and a 200% return on investment
Was in charge of conducting market research in order identify branding opportunities, solidify strategies, and maintain a loyal customer base
Provided a high level of service to clients in order maintain and expand business relationships in the future
Reinvented how the team interacts with prospective clients by developing an innovative and creative sales pitch that was implemented into the sales team strategy in 2007
Assistant Manager
Cinemark movies 8
Provo, UT, US
01.2003 - 01.2008
Oversaw a team of 45 employees and provided performance feedback
Am in charge of office administration and payroll
Weekly staff meetings were held to motivate employees, address concerns and questions, plan improvements, and assess progress toward objectives
Instructed team members on how to implement successful operational and sales strategies
Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions
Improved service quality and increased sales by gaining a thorough understanding of the company's products and services
By developing and implementing improved merchandising, receiving, and maintenance procedures, I was able to reduce corporate costs
Seasonal Worker
Target
Orem, UT
09.2006 - 12.2006
Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
Education
Bachelor of Science - Business Administration
Stevens-Henager College
Orem, UT
01.2013
Skills
Operational improvement
Process improvement
Commission
Calculating Commission
Extensive Sales Experience
Compensation Background
Certification
DOT - Commercial Driver Medical Certification, 05/26/23, 49 CFR 391.41-391.49
Accomplishments
Supervised team of 10-30 staff members.
Increased sales 20% over a three-year period across 3 different companies.
Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.