Joseph Covarrubias-Ramos
Cathedral City ,CA
Summary
Dynamic professional with a proven track record at Discount Tire Company, excelling in customer service and inventory management. Bilingual and adaptable, I foster team collaboration to enhance productivity and achieve company goals. Recognized for delivering exceptional service and resolving customer concerns effectively, I bring a strong work ethic and demonstration skills to every challenge. I show up to help those around me be better if needed.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Discount Tire Company
Cathedral City, CA
04.2021 - Current
- Oversees all aspects of how the store operates, including sales, profit, staff, maintaining a clean store, and the safety of our customers.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Participated in weekly team meetings to discuss targets, achievements, and customer service metrics.
- Packed, sealed, and prepared packages to be sent out, and recorded and keyed in all inventory that came into the store.
Package Handler
United Parcel Service, UPS
Palm Springs, CA
09.2022 - 01.2026
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Collaborated with team members to improve workflow and increase productivity.
- Followed company policies and procedures for secure package handling.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA04-2020
Some College (No Degree) - Core Curriculum Courses
College of The Desert
Palm Desert, CASkills
- Customer service
- Inventory management
- Team collaboration
- Bilingual
- Adaptability
- Work Ethic
- Demonstration Skills
Affiliations
- I like watching sports. My favorite teams are the Boston Celtics, Los Angeles Dodgers, and Philadelphia Phillies.
- I like playing basketball and softball on my free time.
- I like spending time with my girlfriend, my family, my friends, and my dog.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Package Handler
United Parcel Service, UPS
09.2022 - 01.2026
Assistant Manager
Discount Tire Company
04.2021 - Current
High School Diploma -
Rancho Mirage High School
Some College (No Degree) - Core Curriculum Courses
College of The Desert