Joseph Crouse
Cleveland
Summary
Resourceful and experienced worker offering expertise in customer service, process coordination and time management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Support Staff Member
Kiln - Edgewater Hospitality
10.2024 - Current
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Reset and cleaned tables quickly to prepare for new customers.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored dining room inventory and replenished as necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Support Staff Member
Amba - Edgewater Hospitality
02.2023 - 10.2024
- Trained new staff in bussing and cleaning procedures.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Assisted wait staff with timely food delivery and guest requests.
Shift Supervisor
Algebra Teahouse
08.2022 - 02.2024
- Enforced company policies and regulations with employees.
- Conducted routine inspections to check quality and compliance with established specifications.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed store opening and closing procedures and balanced tills.
Prep Cook
Kenko Sushi
02.2022 - 11.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain higher standards.
Line Cook
Moes Southwest Grill
01.2021 - 04.2021
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Education
High School Diploma -
Manchester Central Highschool
Manchester, NH05-2021
Skills
- Paperwork assistance
- Warehouse organization
- Support services
- Professionalism
- Attention to detail
- Merchandise inspection
- Heavy lifting
- Loading and unloading
- Workplace safety
Timeline
Support Staff Member
Kiln - Edgewater Hospitality
10.2024 - Current
Support Staff Member
Amba - Edgewater Hospitality
02.2023 - 10.2024
Shift Supervisor
Algebra Teahouse
08.2022 - 02.2024
Prep Cook
Kenko Sushi
02.2022 - 11.2022
Line Cook
Moes Southwest Grill
01.2021 - 04.2021
High School Diploma -
Manchester Central Highschool
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