Joseph Daddis
North Tonawanda
Summary
Collaborative Server and Kitchen Hand experienced in enhancing team performance through exceptional guest engagement and effective communication. Contributed to high standards of service during large-scale events and improved service delivery during high-demand situations through cash handling and safe food handling. Focused on delivering value in fast-paced food service and retail environments.
Overview
1
1
Language
4
4
years of professional experience
Work History
Server
Wurlitzer Eents
North Tonawanda, NY
04.2023 - Current
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless operations.
- Set up banquet rooms according to floor plans and event specifications, optimizing space utilization.
- Coordinated with kitchen staff to ensure timely food service and adherence to dietary restrictions.
- Trained new servers on menu details, service standards, and operational practices for efficiency.
- Assisted in event preparation by gathering supplies and equipment, streamlining workflow processes.
- Collaborated with team members to execute large-scale events, fostering strong communication skills.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Kitchen Hand
Wurlitzer Events
North Tonawanda, NY
04.2023 - Current
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Assisted in food preparation and dish assembly, ensuring quality and presentation standards were met.
- Operated kitchen equipment efficiently, supporting smooth workflow during high-volume events.
- Collaborated with culinary team to streamline processes, enhancing service delivery during events.
- Implemented improvements in dishwashing processes, reducing turnaround time for clean utensils and equipment.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Sales Associate
Old Navy
Amherst, NY
03.2024 - 05.2024
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in inventory management, ensuring stock levels met demand.
- Adapted quickly to changing priorities in fast-paced retail environment.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Pellicano's Marketplace
North Tonawanda, NY
12.2022 - 04.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Provided product knowledge to customers, improving satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
North Tonawanda High School
North Tonawanda, NYNo Degree - Business Administration And Management
SUNY Buffalo State
Buffalo, NYNo Degree - Business Administration And Management
University At Buffalo
Buffalo, NY05.2028
Skills
- Food safety
- Food running
- High volume dining
- Exceptional customer service
- Customer-focused demeanor
- Sanitation procedures
- Supply restocking
- Team collaboration
- Cash handling
- Process optimization
- Inventory management
- Professional appearance
Languages
English
Native or Bilingual
Timeline
Sales Associate
Old Navy
03.2024 - 05.2024
Server
Wurlitzer Eents
04.2023 - Current
Kitchen Hand
Wurlitzer Events
04.2023 - Current
Sales Associate
Pellicano's Marketplace
12.2022 - 04.2023
High School Diploma -
North Tonawanda High School
No Degree - Business Administration And Management
SUNY Buffalo State
No Degree - Business Administration And Management
University At Buffalo