Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Kaiser Permanente Shadowing
Kaiser Permanente
Woodbridge, Virginia
05.2023 - 08.2023
Kaiser Permanente Shadowing
Kaiser Permanente
Woodbridge, Virginia
05.2025 - 07.2026
Shadowed professionals to understand daily operational workflows and procedures.
Assisted in preparing materials for client meetings and presentations.
Observed client interactions to learn effective communication techniques and strategies.
Reviewed documentation to familiarize with industry standards and best practices.
Took notes during training sessions to enhance knowledge of company protocols.
Order Fulfillment Associate
The Home Depot
Manassas, Virginia
05.2023 - Current
Pulled and Picked orders and followed all order fulfillment procedures.
Confirmed the product to be free of damage, of good quality, and bundled accurately and promptly.
Helped load and prepare deliveries, Buy online pick up in-store orders, and car deliveries.
Managed inventory levels and organized stock for optimal order fulfillment.
Assisted customers with inquiries related to their orders and fulfillment status.
Trained new staff on order processing procedures and safety protocols.
Partner
Starbucks
Manassas, Virginia
02.2022 - 02.2023
Created moments of connection with customers daily.
Handcrafted beverages and prepared food.
Maintained the cleanliness of the store and the satisfaction of customers.
Took orders, ensured customer satisfaction and support, supported the team, delivered quality products, and built strong daily customer connections.
Was proficient in learning in a fast-paced environment.
Crew Member
Panera Bread
Manassas, Virginia
12.2020 - 09.2021
Delivered fast, friendly service through direct customer interaction in the dining room and the food line.
Served beverages and fresh products as well as cleaned and stocked the restaurant.
Accepted customer orders and delivered to satisfaction.
Built customer relations and friendly, meaningful relationships as well as promoting and upselling products.
Education
Bachelor of Science - Health, Physical Education, And Exercise Science
Virginia Commonwealth University (VCU)
Richmond, VA
05-2026
Biotechnology Advanced Diploma -
Osbourn Park High School
Virginia
01.2022
Skills
Team player
Quick learner
Problem solving
Experienced in customer sales
Active listener
Entrepreneurial spirit
Effective communication
Customer service
Microsoft Word
Microsoft Excel
Math proficiency
Written communication
Retail experience
Product fulfillment experience
Health education
Organizational skills
Languages
Fluent English
Fluent Spanish
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Kaiser Permanente Shadowing
Kaiser Permanente
05.2025 - 07.2026
Kaiser Permanente Shadowing
Kaiser Permanente
05.2023 - 08.2023
Order Fulfillment Associate
The Home Depot
05.2023 - Current
Partner
Starbucks
02.2022 - 02.2023
Crew Member
Panera Bread
12.2020 - 09.2021
Bachelor of Science - Health, Physical Education, And Exercise Science
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