Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Jersey Mike's Subs
04.2023 - 08.2025
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Improved customer satisfaction by addressing and resolving complaints promptly.
Education
BBA - Accounting And Finance
Michigan State University
East Lansing, MI
04-2029
Skills
Customer service
Money handling
Team leadership
Decision-making
Task delegation
Operations management
Accomplishments
Raised 85,000 alongside 35 other senior students for a local cancer treatment facility
Fundraised and bought Christmas presents for an underfunded elementary school
Acted as a student representative for multiple board of education meetings throughout 2024-2025