Open To Work
Joseph DeLoye
Yucca Valley,CA
Work Preference
Summary
Results-driven Store Manager with extensive experience in inventory management and customer service. Proven ability to enhance operational efficiency and lead teams to achieve performance goals.
Overview
32
32
years of professional experience
Work History
Store Manager
AutoZone
Yucca Valley, California
11.2004 - Current
- Directed daily store operations, optimizing workflow and enhancing customer experience.
- Trained and supervised staff on best practices in customer service.
- Executed inventory control measures to sustain appropriate stock levels.
- Conducted periodic safety inspections for compliance with industry regulations.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for staff, ensuring adequate coverage and efficient task delegation.
- Updated and maintained store signage and displays.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels regularly, ordering new merchandise to maintain optimal stock availability.
General Manager
Sizzler
Yucca Valley, California
08.1996 - 10.2004
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily operations to ensure efficient restaurant service and customer satisfaction.
- Oversaw staff training and development to maintain high service standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Implemented inventory control procedures to optimize food costs and reduce waste.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with health and safety regulations for a safe dining environment.
- Directed safety operations and maintained a clean work environment to adhere to FDA and OSHA requirements.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Delegated specific tasks to staff members to ensure efficient workflow., prioritized objectives and goals.
General Manager
Route 62 Diner
Yucca Valley, California
09.1994 - 08.1996
- Managed daily operations to ensure efficient restaurant service and customer satisfaction.
- Oversaw staff training and development to maintain high service standards.
- Fostered a positive team culture through effective communication and leadership practices.
- Implemented inventory control procedures to optimize food costs and reduce waste.
- Analyzed customer feedback to improve menu offerings and service quality.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06-1990
Skills
- Inventory management
- Cash handling
- Sales forecasting
- Budget management
- Financial reconciliation
- Loss prevention
- Operational strategy
- Compliance management
- Order management
- Operational efficiency
- Store operations
- Visual merchandising
- Product merchandising
- Product placement
- Customer relationship management
- Customer service
- Customer relations
- Staff recruitment
- Training and mentoring
- Staff management
- Team leadership
- Team motivation
- Team building
- Delegating work
- Conflict resolution
- Effective communication
- Communication skills
- Problem solving
- Time management
- Multitasking skills
- Performance reviews
- Friendly and positive
- Operations management
- Multitasking skills
- Operations management
- Team motivation
Accomplishments
- Store Manager of the year 2018
Timeline
Store Manager
AutoZone
11.2004 - Current
General Manager
Sizzler
08.1996 - 10.2004
General Manager
Route 62 Diner
09.1994 - 08.1996
High School Diploma -
Yucca Valley High School