Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Dillon

Egg Harbor Township,NJ

Summary

Dedicated 911 Public Safety Telecommunicator with expertise in effective communication and crisis intervention. Proven ability to manage emergency calls and train new personnel to enhance operational efficiency.

Overview

21
21
years of professional experience

Work History

911 Public Safety Telecommunicator

City of Brigantine
Brigantine, New Jersey
10.2013 - Current
  • Provided critical information to callers while maintaining calm and clear communication.
  • Operated multi-line phone systems to manage incoming emergency communications effectively.
  • Maintained accurate records of all calls and incidents for documentation purposes.
  • Trained new telecommunicators on protocols and procedures for effective operations.
  • Worked closely with supervisors and managers to ensure efficient operations within the communications center.

EMT

Gem Ambulance
Egg Harbor Township, NJ
07.2010 - 07.2014
  • Responded promptly to emergency calls, delivering critical patient care.
  • Administered basic life support procedures, including CPR and automated external defibrillation, contributing to patient survival.
  • Coordinated communication between dispatch and hospital staff during emergencies, facilitating timely patient care.
  • Trained new EMT personnel on protocols and emergency procedures, ensuring readiness for emergency situations.

Class 1 Police Officer

City of Brigantine
Brigantine, New Jersey
04.2005 - 11.2008
  • Duties included traffic and spectator control
  • Beach and parking enforcement
  • General public safety support

Education

Some College (No Degree) - Liberal Arts

Atlantic Cape Community College
Mays Landing, NJ

Some College (No Degree) - Paramedic Science

Camden County College
Blackwood, NJ

Skills

  • call handling
  • emergency communication
  • incident management
  • record keeping
  • training coordination
  • crisis intervention
  • effective communication

Timeline

911 Public Safety Telecommunicator

City of Brigantine
10.2013 - Current

EMT

Gem Ambulance
07.2010 - 07.2014

Class 1 Police Officer

City of Brigantine
04.2005 - 11.2008

Some College (No Degree) - Liberal Arts

Atlantic Cape Community College

Some College (No Degree) - Paramedic Science

Camden County College

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Joseph Dillon