Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Easley

Durant,OK

Work Preference

Job Search Status

Networking only

Desired Job Title

Online Grocery AssociateE-Commerce Personal ShopperCustomer Service RepresentativeBusser

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-Site
Location: Durant, OK
Open to relocation: Yes

Salary Range

20/hr - 1000/hr

Summary

Dynamic and results-driven professional with a proven track record at Brookshire's Grocery, excelling in customer engagement and order accuracy. Adept at leveraging strong interpersonal skills to enhance shopping experiences and resolve complaints effectively. A motivated team player committed to optimizing operational efficiency and fostering positive customer relationships.

Overview

3
3
Languages
11
11
years of professional experience

Work History

Online Grocery Associate

Brookshire's Grocery
01.2025 - 10.2025
  • Guided customers in selecting products to elevate overall shopping experience.
  • Operated point-of-sale systems for efficient transaction processing and cash handling.
  • Maintained inventory accuracy by restocking shelves and managing product displays.
  • Collaborated with team members to optimize order fulfillment processes and reduce errors.

E-Commerce Personal Shopper

Kroger
04.2022 - 08.2023
  • Assisted customers in selecting products, enhancing shopping experience and satisfaction.
  • Navigated store layout efficiently to fulfill online orders accurately and promptly.
  • Adjusted swiftly to fluctuating inventory levels, guaranteeing availability of popular items.
  • Partnered with team members to sustain orderly stock areas for optimal operational efficiency.

Customer Service Representative

Alorica
06.2016 - 07.2021
  • Guided customers through inquiries, offering precise information and solutions to elevate satisfaction
  • Resolved customer complaints by applying conflict resolution skills to achieve positive outcomes.
  • Streamlined order handling and transaction processing by leveraging CRM systems, maintaining accuracy and delivering timely responses.
  • Coordinated with team members to optimize communication workflows, boosting overall service delivery.

Busser

Choctaw Casino & Resort - Durant
09.2014 - 03.2016
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Assisted servers by efficiently delivering dishes and refilling beverages as needed.
  • Collaborated with kitchen staff to ensure timely service during peak hours.
  • Monitored table settings, ensuring proper arrangement and readiness for new guests.

Education

High School Diploma -

Southeastern Oklahoma State University
Durant, OK

Skills

Customer engagement

Flexible scheduling

Order accuracy

Complaint resolution

Customer relations

Upbeat and outgoing attitude

Relationship building

Strong interpersonal skills

Active listening

Teamwork and collaboration

Quick learner

Dependable and reliable

Cleaning and sanitizing

Motivated team player

Multitasking Abilities

Excellent communication

Critical thinking

Organizational skills

Team collaboration

Customer relationships

Languages

English
Full Professional
Spanish
Elementary
German
Elementary

Timeline

Online Grocery Associate

Brookshire's Grocery
01.2025 - 10.2025

E-Commerce Personal Shopper

Kroger
04.2022 - 08.2023

Customer Service Representative

Alorica
06.2016 - 07.2021

Busser

Choctaw Casino & Resort - Durant
09.2014 - 03.2016

High School Diploma -

Southeastern Oklahoma State University
Joseph Easley