Joseph Eley
Charlotte,NC
Summary
Results-driven sales professional with 4+ years of B2B and direct sales success, consistently exceeding targets and driving revenue growth. Expert in high-volume prospecting (30+ interactions/day), converting cold and warm leads, and generating $3K+ in new monthly business. Strengths include pipeline management, strategic follow-up, and objection handling that improve win rates and retention. Proficient with CRM tools (Zendesk, Salesforce) to prioritize opportunities, forecast accurately, and scale repeatable sales motions.
Overview
6
6
years of professional experience
Work History
Insurance Agent
Luminary Life
Charlotte, NC
01.2026 - 04.2026
- Developed customized insurance solutions for over 30 clients, enhancing policyholder satisfaction.
- Analyzed client needs and recommended appropriate coverage options to mitigate risks.
- Provided guidance on claims processes, ensuring timely resolution and support for clients.
B2B Sales Representative
Charter Communications (Spectrum)
Charlotte, NC
07.2024 - 12.2025
- Developed client relationships, boosting sales and enhancing market presence.
- Achieved sales targets, contributing to increased revenue and customer base.
- Utilized strategic planning to identify and capture new business opportunities.
- Resolved client issues promptly, ensuring high satisfaction and retention.
Direct Sales Channel Representative
Charter Communications (Spectrum)
Columbia, SC
01.2022 - 07.2024
- Conduct 30+ customer interactions daily, identifying needs and offering customized solutions across internet, mobile, and TV services.
- Consistently exceed monthly sales goals, generating over $3,000+ in new business.
- Use Zendesk CRM to track outreach, manage leads, and follow up with potential customers.
- Quickly build rapport with cold and warm leads, turning conversations into conversions.
- Collaborate with internal teams to ensure smooth onboarding and strong customer experience.
Logistics Sales Representative
TMC Transportation
Columbia, SC
02.2021 - 01.2022
- Managed logistics to enhance delivery efficiency, reducing delays by 12% through strategic planning.
- Collaborated with teams to optimize routes, achieving a 9% reduction in fuel costs.
- Analyzed transport data to improve scheduling, resulting in improved customer satisfaction.
- Implemented safety protocols, decreasing incident rates by 7% and ensuring regulatory compliance.
- Streamlined communication channels, leading to faster decision-making and improved team coordination.
Sales Representative
Ashley Furniture
Florence, SC
08.2020 - 02.2021
- Managed client relationships, exceeding sales targets, honed negotiation skills, resolved client issues, boosted sales growth.
- Exceeded sales targets by implementing strategic upselling techniques, leading to increased revenue and enhanced customer satisfaction.
- Cultivated strong relationships with clients, fostering trust and loyalty, which resulted in repeat business and positive referrals.
Education
High School Diploma -
Mayo High School For Math, Science, & Technology
Darlington, SC05-2016
Skills
- Cold Calling
- Pipeline Management
- Lead Qualification
- Communication
- CRM Tools
- Strategic Follow-Up
- Objection Handling
- Cybersecurity Concepts
- B2C Sales
- Team Collaboration
- B2B Sales
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Timeline
Insurance Agent
Luminary Life
01.2026 - 04.2026
B2B Sales Representative
Charter Communications (Spectrum)
07.2024 - 12.2025
Direct Sales Channel Representative
Charter Communications (Spectrum)
01.2022 - 07.2024
Logistics Sales Representative
TMC Transportation
02.2021 - 01.2022
Sales Representative
Ashley Furniture
08.2020 - 02.2021
High School Diploma -
Mayo High School For Math, Science, & Technology
Certifications
Life Insurance License NPN: 22149478