Joseph El Hayek
Sacramento ,CA
Summary
Proven leader with extensive experience in enhancing operational efficiency and customer satisfaction at K1 Speed. Excelled in POS system management and team leadership, driving sales promotion and resolving issues effectively. Achieved notable improvements in employee performance and customer service standards. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Cashier Floor Supervisor
K1 Speed
12.2023 - 08.2024
- Monitored areas for security issues and safety hazards.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Quickly and accurately counted drawers at start and end of each shift.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Representative
Folsom Chevrolet
04.2023 - 10.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Host
Macaroni Grill
09.2022 - 11.2022
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
Education
Firefighting Emt
Cosumnes River College
Sacramento, CA2025
Skills
- POS system knowledge
- Cash handling expertise
- Time Management
- Attention to Detail
- Team Leadership
- Issue Resolution
- Customer Service
Languages
Arabic
Native or Bilingual
Armenian
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Cashier Floor Supervisor
K1 Speed
12.2023 - 08.2024
Sales Representative
Folsom Chevrolet
04.2023 - 10.2023
Host
Macaroni Grill
09.2022 - 11.2022
Firefighting Emt
Cosumnes River College
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