Joseph Escobar
Haledon
Summary
Motivated and detail-focused professional with experience in customer service, hospitality, and military operations.
Demonstrates exceptional time management, communication, and organizational skills, effectively enhancing team coordination and customer satisfaction. Eager to leverage skills in a dynamic environment, contributing to organizational growth and delivering a positive client experience.
Overview
4
4
years of professional experience
Work History
Merchandise Manager
Five Below
Wayne, NJ
10.2025 - Current
- Managed inventory levels to optimize stock availability and minimize overstock situations.
- Analyzed sales trends to inform merchandise assortment and promotional strategies.
- Collaborated with cross-functional teams to execute seasonal merchandising initiatives effectively.
- Developed and maintained strong vendor relationships to enhance product offerings.
- Managed over 20 staff on best practices and safety protocols to enhance team performance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
11C Infantryman
Army National Gaurd
Haledon, NJ
11.2024 - 09.2025
- Developed training programs focused on skill enhancement and teamwork dynamics.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in use of tear gas, passive ordnance, and explosives.
Server
The Legacy Castle
Pompton Plains, NJ
12.2023 - 12.2024
- Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
- Supported event setup and breakdown, contributing to seamless operations for large gatherings.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with kitchen staff to maintain accurate food orders and presentation standards.
- Received positive feedback from guests through consistent attention to detail and hospitality skills.
Customer Service Representative
Acme Markets, Inc
Midland Park, NJ
06.2023 - 12.2023
- Assisted customers with inquiries and resolved issues effectively.
- Handled customer complaints with professionalism and empathy.
- Handled over 30 calls a day efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sandwich Maker
Panera Bread
Midland Park, NJ
04.2022 - 04.2023
- Managed inventory levels to optimize stock availability and minimize overstock situations.
- Analyzed sales trends to inform merchandise assortment and promotional strategies.
- Collaborated with cross-functional teams to execute seasonal merchandising initiatives effectively.
- Developed and maintained strong vendor relationships to enhance product offerings.
- Trained new staff on best practices and safety protocols to enhance team performance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
High School Diploma -
Manchester Regional High School
Haledon, NJ06.2023
Skills
- Inventory management
- Merchandise presentation
- Customer Service
- Communication
- Supervising
- Cash Handling
- Driving
- Management
- Range Shooting
Accomplishments
Army Basic Training
Expert Shooter (Handgun)
Sharpshooter (Rifle)
Expert Gunner (Mortar System)
CLS (Combat Life Saving)
Languages
Spanish
Professional Working
Timeline
Merchandise Manager
Five Below
10.2025 - Current
11C Infantryman
Army National Gaurd
11.2024 - 09.2025
Server
The Legacy Castle
12.2023 - 12.2024
Customer Service Representative
Acme Markets, Inc
06.2023 - 12.2023
Sandwich Maker
Panera Bread
04.2022 - 04.2023
High School Diploma -
Manchester Regional High School