JOSEPH ESQUIVEL
Whittier,CA
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
9
9
years of professional experience
Work History
Manager
AMC Theatres
City Of Industry, CA
05.2023 - Current
- Oversaw daily operations to ensure efficient workflow and high-quality guests service.
- Trained and mentored crew on operational procedures and best practices.
- Executed process improvements to boost productivity and foster crew engagement.
- Managed departmental operations to ensure alignment with strategic goals.
Supervisor
AMC Theatres
Long Beach, CA
02.2022 - 05.2023
- Coordinated scheduling and staffing to meet peak demand while maintaining budgetary constraints.
- Supported manager in departmental operations and decision-making processes.
- Assisted with daily operations,and cash management.
Bartender/Crew Member
AMC Theaters
Norwalk, CA
12.2018 - 02.2022
- Greet and direct customers entering the theater. Handle basic queries, and assist guests when needed.
- Handle cash and electronic transactions. Sell merchandise, food, beverages, and tickets. Prepare food and alcoholic beverages. Maintain a clean and orderly theater.
- Created signature cocktails and seasonal drink menus to enhance guest experience and drive sales.
Cashier
Walmart
09.2017 - 11.2017
- Greet and thank customers that are entering and leaving the store.
- Maintain and clean a presentable workplace.
- Provide customer service by answering any questions the customers may have.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Psychology B.A -
University of California, Irvine
09-2020
General Studies - Emphasis in Social Science
Rio Hondo College
07-2017
General Studies - Emphasis in Math and Sciences
Rio Hondo College
07-2017
Skills
- Critical Thinking
- Time management
- Verbal and written communication
- Staff training and development
- Operations management
- Cash Handling
- Problem Solving
- Leadership
- Customer Service
- Active Learning
- Team leadership
Timeline
Manager
AMC Theatres
05.2023 - Current
Supervisor
AMC Theatres
02.2022 - 05.2023
Bartender/Crew Member
AMC Theaters
12.2018 - 02.2022
Cashier
Walmart
09.2017 - 11.2017
General Studies - Emphasis in Social Science
Rio Hondo College
General Studies - Emphasis in Math and Sciences
Rio Hondo College
Psychology B.A -
University of California, Irvine