Joseph Ferguson
10 Teryl Dr Mount Vernon,OH
Summary
Motivated team player willing to work hard to achieve employer objectives. Upbeat, and friendly creating a positive customer experiences.
Overview
3
3
years of professional experience
Work History
Server/Food Runner
Alcove Restaurant
08.2024 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Barista/Cashier
Krogers Grocery Store
05.2022 - 07.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon OHio06-2025
Chemistry
Central Ohio Technical College
Newark Ohio 05-2025
Skills
- Retention of daily menu items
- Team member support
- Computer literacy
- Manage incoming calls
- POS system management
Timeline
Server/Food Runner
Alcove Restaurant
08.2024 - Current
Barista/Cashier
Krogers Grocery Store
05.2022 - 07.2024
High School Diploma -
Mount Vernon High School
Chemistry
Central Ohio Technical College