Joseph Ferraro
Clendenin,WV
Summary
I've been a manager at McDonald for 7 years. I was a Restaurant Department manager for about a year before I left. I learned a lot of skills from customer satisfaction and customer support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald
Ripley, WV
09.2010 - 01.2017
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Trained new employees and directed staff in daily work assignments to maximize productivity. Fixed computer problems and if unable to do so I contacted technical support for the restaurant.
Education
High School Diploma -
Ripley High School
2011
Skills
- Patient and diligent
- Customer-oriented
- Strong leader
- Supervisory skills
- Ability to handle fast-paced environment
- Non-smoker
- Proven leadership skills
- Works well under pressure
- Strong customer relationship builder
- Hard worker
- Hiring and training
- Stable work history
- Operations management
- Adaptable
- Inventory and Ordering Product
- Ability to handle/resolve problems
- Team-oriented
- Cash Deposits
Accomplishments
I first worked as a crew member for McDonald's. After taking classes i was promoted shift manager, and then moved into a Restaurant Dept Manager position. I furthered my training by taking another class to become an Operation technology person, which is someone who checks all the computers to make sure they are working correctly and to fix issues if something was wrong.
Certification
Cybersecurity Certificate Program at Thinkful.
Languages
English
Professional
Timeline
Shift Manager
McDonald
09.2010 - 01.2017
High School Diploma -
Ripley High School