JOSEPH FOX
Spring Valley,NY
Summary
Skilled team player with strong background in customer service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking person who focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Mieles Auto Plus Pearl
08.2018 - Current
- Relayed work orders and messages to and from supervisors and work crews using cellular and radio networks to keep everyone on the same page
- Scheduled and dispatched workers and service crews to handle service and repair needs
- Managed all communications across the Rockland territory
- Organized daily assignment and run schedules for individuals and crews
- Managed communications between team members, customers and vendors to keep operations efficient and successful.
Prep cook
Moderne Barn
11.2017 - 03.2018
- Completed basic kitchen and meal preparation tasks, such as sanitizing, cutting fruits and vegetables, slicing meats, and arranging garnishes
- Maintained appropriate back stock levels by ordering ingredients and supplies
- Prepared and cut vegetables and meat for use in any meals.
Cashier
Shoprite Liquor Pearl River
11.2015 - 05.2017
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Cultivated pleasant and cooperative work environment for cashiers
- Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
Assistant Front End Manager
Shoprite Pearl River
04.2008 - 02.2017
- Coached employees on cashier job functions and provided cross-training for other front-end positions
- Worked with cashiers to resolve money issues such as shortages, overages, and counterfeit bills
- Verified cashier compliance with directives such as checking for identification to sell alcohol and tobacco products
- Helped resolve checkout problems and delays, including checking prices and issuing rain checks for out- of-stock sale items.
Education
Associate of Arts - Culinary Art and hospitality
Westchester Community College
High School Diploma - undefined
Ramapo High School
Skills
- Cash register operation
- Staff supervision
- Customer service
- Administrative management
- Enforce policies
- Financial reporting
- Train employees
- Operations management
- Customer relations
- Multitasking
- Supply management
- Problem-solving
- Verbal communication
- Policy enforcement
- Attention to detail
- Vehicle operation
- Sales and Marketing
- Product and Service Sales
- Strategic Planning
- POS Systems Operations
- Order Management
- Customer Service
- Employee Scheduling
- Sales Expertise
- Inventory Counting
- Store Opening and Closing
- Customer Service Management
Timeline
Assistant Store Manager
Mieles Auto Plus Pearl
08.2018 - Current
Prep cook
Moderne Barn
11.2017 - 03.2018
Cashier
Shoprite Liquor Pearl River
11.2015 - 05.2017
Assistant Front End Manager
Shoprite Pearl River
04.2008 - 02.2017
Associate of Arts - Culinary Art and hospitality
Westchester Community College
High School Diploma - undefined
Ramapo High School