Summary
Overview
Work History
Education
Skills
Certification
Family
Timeline
Generic

Joseph Freitas

Livermore,CA

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Control Valve Technician Level 2

Caltrol
Benicia, CA
08.2021 - Current
  • Tested valves and packing cases according to company procedures.
  • Performed valve write-ups to promote easy access and long-term valve health.
  • Performed field service and valve testing with computerized software, operating with safety and deliberation to achieve repair solutions and maintain machine longevity.
  • Facilitated repair and testing of control valve, industrial isolation valves and pneumatic actuators to prevent malfunction and support longevity.
  • Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
  • Conducted testing and diagnostics work on control valves and other equipment at customer locations.

Control Valve Technician Level 2

Emerson Automation Solutions
Benicia, CA
12.2017 - 08.2021
  • Performed valve write-ups to promote easy access and long-term valve health.
  • Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
  • Recorded maintenance information, test results, material usage and repairs made.
  • Tested valves and packing cases according to company procedures.
  • Remained highly educated and effective by completing continuous training on pneumatic and digital control systems.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Emissions Control Technician

Team Industrial Services Inc
Benicia, CA
10.2014 - 11.2017

ECS Tech Level 2

Monitored valves, pumps and connections at the Chevron Refinery for Volatile Organic Compound leaks.

Every inspection we did was time stamped and recorded.

Any leaks found had recorded and followed up on.

Monitored equipment all over the refinery.

Assistant General Manager

RMH Franchise (Applebee's)
Rock Springs, WY
10.2007 - 09.2014
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Sr. Assistant Manager

Yum!
Overland Park, KS
07.1998 - 09.2007
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Education

High School Diploma -

Livermore High School
Livermore, CA
06.1996

Skills

  • Active Listening
  • Digital Control Systems
  • Customer Satisfaction
  • Diagnostic Test Performance
  • Safety Meetings
  • Team Meetings
  • Safety Standards
  • Business Operations
  • Fluent in Spanish
  • 5S Organization
  • Valve Rebuilding
  • Cost Savings
  • Troubleshooting Techniques
  • Employee Performance

Certification

  • Certified Level 2 Fisher Control Valve Technician

Family

Married father of two with a teenage son and daughter. Had to learn to navigate life with an autistic son. Many challenges come with that responsibility as my son requires more attention and help to navigate through life and my daughter does not. I've learned to share time with both kids equally.

Timeline

Control Valve Technician Level 2

Caltrol
08.2021 - Current

Control Valve Technician Level 2

Emerson Automation Solutions
12.2017 - 08.2021

Emissions Control Technician

Team Industrial Services Inc
10.2014 - 11.2017

Assistant General Manager

RMH Franchise (Applebee's)
10.2007 - 09.2014

Sr. Assistant Manager

Yum!
07.1998 - 09.2007

High School Diploma -

Livermore High School
Joseph Freitas