- Outdoor Recreation
- I like working with my hands and fixing things
- Gardening
- Spending time with my Wife and our four wonderful children
Joseph Gallant
Orrington,ME
Summary
Results-driven professional with expertise in customer relations and operations management. Proven ability to cultivate client relationships and enhance service delivery in a competitive environment.
Overview
23
23
years of professional experience
Work History
Owner
Best Home Painting LLC
Orrington, ME
08.2021 - Current
- Managed daily operations, ensuring quality control and customer satisfaction in painting projects.
- Developed and implemented efficient workflows, reducing project completion time and improving service delivery.
- Trained and mentored new team members on painting techniques and safety protocols.
- Cultivated strong client relationships through effective communication and responsive service.
- Oversaw inventory management, optimizing supply procurement for cost efficiency.
- Coordinated scheduling of jobs to maximize resource allocation and workforce productivity.
- Implemented marketing strategies to increase brand awareness and attract new clients in competitive markets.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Landlord
Phoenixmeproperties LLC
Orrington, ME
01.2018 - Current
- Managed tenant relations, ensuring timely communication and addressing concerns effectively.
- Oversaw property maintenance, coordinating repairs and enhancements to maintain occupancy rates.
- Conducted regular property inspections, identifying areas for improvement and compliance with regulations.
- Developed leasing agreements, negotiating terms that align with market standards and tenant needs.
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
Commercial Sales Representative
Sherwin-Williams Company
Bangor, ME
01.2003 - 08.2019
- Developed and maintained relationships with key commercial accounts to drive sales growth.
- Conducted product demonstrations to showcase features and benefits tailored to client needs.
- Collaborated with cross-functional teams to streamline order processing and improve customer satisfaction.
- Analyzed market trends and competitor activity to identify new business opportunities.
- Provided training and mentorship to junior sales representatives, enhancing team performance.
- Implemented strategic sales plans that aligned with organizational goals, resulting in increased market share.
- Managed complex negotiations with large clients, ensuring favorable terms and long-term partnerships.
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Partnered with cross-functional teams such as operations, finance, and product development to ensure seamless communication throughout the sales process.
- Developed strategic sales plans for achieving quarterly and annual targets, resulting in consistent sales growth.
- Managed a portfolio of high-value accounts, ensuring timely follow-ups and maintaining strong relationships.
Education
Bachelor of Science - Marketing
Bryant University
Smithfield, RI06-2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Project estimating
- Staff management
- Business development
- Business marketing
- Negotiation
- Sales leadership
Interests
Timeline
Owner
Best Home Painting LLC
08.2021 - Current
Landlord
Phoenixmeproperties LLC
01.2018 - Current
Commercial Sales Representative
Sherwin-Williams Company
01.2003 - 08.2019
Bachelor of Science - Marketing
Bryant University