Joseph Gallego
Miami ,FL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Publix. Proven expertise in cash handling and guest engagement, consistently exceeding customer expectations. Adept at team collaboration and prioritizing tasks to enhance operational efficiency and drive sales success.
Overview
2
2
years of professional experience
Work History
Server
Sokai Sushi Bar
Miami, FL
01.2024 - Current
Delivered exceptional customer service, consistently surpassing expectations.
Cashier Team Lead
Publix
Miami, FL
04.2023 - 02.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
High School Diploma - Business
Miami Palmetto Senior High
Miami, FL05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Customer service
- Safe food handling
- Team collaboration
- Sales expertise
- Sales techniques
- Task prioritization
Languages
Spanish
Native or Bilingual
Timeline
Server
Sokai Sushi Bar
01.2024 - Current
Cashier Team Lead
Publix
04.2023 - 02.2024
High School Diploma - Business
Miami Palmetto Senior High