JOSEPH GORMAN
Tomball,TX
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.Will achieve any challenge or goal that's put in front of me.
Overview
7
7
years of professional experience
Work History
Guest Experience Lead
McDonalds
Monticello, IN
05.2017 - 02.2020
- Greeting guests and communicating with them while ordering.
- Offering help with using the ordering kiosks.
- Ensuring kids receive a kid treat.
- Handling any concerns.
- Performed cashier duties such as processing payments, issuing receipts, and handling money transactions accurately.
Cashier
HEB Grocery LP
Spring, TX
04.2020 - 08.2021
- Provide excellent service and customer interaction.
- Collects payment for customer purchases.
- Demonstrates suggestive selling techniques.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
Order Selector
HEB Distrubtion Center
Houston, TX
08.2021 - 02.2022
- Select orders for shipment in an organized, clean, accurate, and damage-free manner.
- Properly marks and/or tags orders with defined shipment information.
- Strong organizational skills are required.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Warehouse Associate
Mexcor International Head Quaters
Houston, TX
03.2022 - 01.2024
- Hand-select orders within various warehouse environments.
- Operate assigned handheld unit to create labels; correctly place labels on product.
- Stack products on pallets by proper selecting procedures.
- Operate an electric pallet jack or forklift to transport products.
Wireless Sales Pro
Premium Wireless
Tomball, TX
02.2024 - 04.2024
- Meet or exceed sales goals by executing new phone sales, upgrades, and accessory bundling.
- Proactively start conversations with shoppers in-store.
- Explain wireless solutions to customers in simple, easy-to-understand terms.
- Teach customers how to enjoy their new products through successful setup and activation.
Receiving Associate
Academy Sports Outdoors
Tomball, TX
04.2024 - Current
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Utilized RF scanners to accurately track movement of merchandise within facility.
Education
GED -
Texas Education Agency
Houston, TX09-2024
Skills
- Communication
- Leadership
- Customer Service
- Money Management
- Marketing
- Flexibility
- Organizational Skills
- Adaptability
- Dependable
- Stock Rotation
References
- Mariah Salazar, 281-743-8586
- Alejandro Mendez, 832-960-1203
- Kevin Guy, 832-616-1206
Timeline
Receiving Associate
Academy Sports Outdoors
04.2024 - Current
Wireless Sales Pro
Premium Wireless
02.2024 - 04.2024
Warehouse Associate
Mexcor International Head Quaters
03.2022 - 01.2024
Order Selector
HEB Distrubtion Center
08.2021 - 02.2022
Cashier
HEB Grocery LP
04.2020 - 08.2021
Guest Experience Lead
McDonalds
05.2017 - 02.2020
GED -
Texas Education Agency