Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Haefliger

Milwaukee

Summary

Dynamic event manager with extensive experience at Costco, skilled in staff supervision and performance evaluation. Proven track record in enhancing customer engagement and ensuring food safety compliance. Recognized for initiative and effective issue resolution, successfully overseeing large teams and driving sales through strategic event execution.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Club Demonstration Services at Costco
Eden Prairie
09.2022 - 08.2025

Event Manager

Club Demonstration Services at Costco
Eden Prairie
09.2022 - 08.2025
  • Evaluated event performance metrics against established goals and objectives.
  • Created detailed timelines for the execution of each event.
  • Oversaw staff of up to 75 people at one time across 3 locations
  • Traveled frequently to other locations to assist
  • Participated in 2 grand openings of Costco Wholesale locations
  • Managed daily audits for payroll purposes
  • Human Resources and Associate Relations experience
  • Entered receipts for business expenses daily.
  • Oversaw the growth of staff from 10 to 37 over a one-year period.
  • Ensured safe handling and sanitation practices were followed in a food service environment
  • Food protection manager certification

Shift Supervisor

Club Demonstration Services at Costco
Eden Prairie
09.2022 - 05.2023
  • Monitored staff performance to ensure quality standards were met.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Completed opening and closing duties to facilitate business operations.
  • Ensured safe food handling practices were utilized
  • Promoted various products through demonstration and sampling
  • Engaged in driving sales

Cashier/Front End Courtesy Clerk

Lunds & Byerlys
Chanhassen
04.2020 - 09.2022
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.

Restaurant Crew Member

Chipotle
Chaska
01.2020 - 10.2020
  • Cleaned dining areas, restocked condiments, and disposed of trash.
  • Weighed ingredients for recipes following exact measurements as directed by supervisor.
  • Rotated stock items as necessary to ensure freshness and quality standards were met.
  • Restocked utensils, dishes, glassware, silverware in an organized manner for easy access during service period.
  • Maintained a clean work area throughout the shift.
  • Received deliveries from vendors ensuring accuracy of order before signing off on delivery paperwork.
  • Worked within a team environment while maintaining positive attitude towards staff members.
  • Resolved customer complaints promptly in a professional manner.
  • Performed cashier duties such as taking orders, receiving payments, and providing change to customers.

Seasonal Sales Associate

Kohl's
Chaska
08.2019 - 01.2020
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Shift Supervisor

Club Demonstration Services at Costco

Education

High School Diploma -

Southwest Christian High School
Chaska, MN
05-2020

Skills

  • Staff supervision
  • Performance evaluation
  • Food safety compliance
  • Initiative and Self-motivation
  • Task prioritization
  • Positive company representation
  • Good with people
  • Customer engagement
  • Communication skills
  • Issue resolution

Certification

  • Certified Food Protection Manager

Timeline

Shift Supervisor

Club Demonstration Services at Costco
09.2022 - 08.2025

Event Manager

Club Demonstration Services at Costco
09.2022 - 08.2025

Shift Supervisor

Club Demonstration Services at Costco
09.2022 - 05.2023

Cashier/Front End Courtesy Clerk

Lunds & Byerlys
04.2020 - 09.2022

Restaurant Crew Member

Chipotle
01.2020 - 10.2020

Seasonal Sales Associate

Kohl's
08.2019 - 01.2020

Shift Supervisor

Club Demonstration Services at Costco

High School Diploma -

Southwest Christian High School

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