Joseph Hammond

-Diagnosed and resolved hardware and software issues for faculty and students.

-Installed, configured, and maintained computer systems and peripherals across campus.

-Provided technical support via helpdesk tickets, ensuring timely resolution of inquiries.

-Conducted training sessions for staff on new software applications and system updates.

-I have worked alongside multiple people in what you would consider "high ranking" positions within the government and they were quite satisfied with the services I provided

-Have a background in coding and diagnosing different systematic problems, finding the root and applying a solution to fix said problem.

-Worked alongside multiple engineers and professors.

-During my two years working with the Audi Field Guest Services department, I was able to accomplish quite a lot. My main focus was making sure the attendees were satisfied with their stay and the services throughout the entire organization.

-Often when some of my coworkers could not offer assistance to a customer, they would refer me to said customer and I would do my best to meet that person's wishes

-Working in Guest Services has really increased my social skills making it easier to communicate with others,

deescalate multiple situations, and just being a positive light around the workplace.