Joseph Hammontree
Tacoma,WA
Summary
Successful Information Technology Consultant with nineteen years designing, developing, and implementing widely varied IT systems. Tenacious in acquiring new business by maintaining exemplary historical results. Skilled at creating and fostering strong business relationships to build long-term trust and growing profits.
Overview
19
19
years of professional experience
Work History
Tech Consultant (On-Call)
HCIH Tech Consultant
01.2006 - Current
- Provide Tech support by telephone utilizing Remote pc, Teamviewer, zoom, and teams
- Provided tailored IT solutions for small businesses, including Office 365 administration, network security enhancements, and infrastructure support
- Designed and deployed secure network infrastructures, optimizing systems for reliability and performance
- Introduced automation tools that streamlined internal processes and improved overall operational efficiency.
Infrastructure Analyst
Point B
01.2018 - 11.2023
- As an Infrastructure Analyst, I administered and optimized various systems and environments to ensure seamless operations and security
- Moved company onto Microsoft Intune from SCCM allowing the company to reduce cost/time by implementing Microsoft Autopilot of laptop deployment
- Implemented Class A network IP system, upgraded all SonicWALL firewalls to Zero-touch cloud technology for remote access, installed and configured Ubiquiti Unifi cloud network design
- Managing Network, patch management via SCCM and Intune, cyber security tools sumo logic/Absolute/Thycotic, Azure Cloud data center, computers, remote tools, ServiceNow, OKTA, Workday, Adobe Cloud, M365 admin center, Comcast, Century link, Brivo door system, Logitech Audio/video, Robin room systems, Carbonite/Mozy pro back up solutions, Zoom, JAMF, print server
- Exchange Online & Security: Conducted message trace investigations, resolved email flow issues, and supported compliance audits
- Managed spam filter configurations and developed email routing and security policies to protect the organization's communication
- Azure Administration & Security: Configured and managed Azure Active Directory (Azure AD), including synchronization with on-premise AD and configuration of Conditional Access policies for secure application access
- Administered Single Sign-On (SSO) configurations, ensuring secure and seamless authentication
- Approved and configured application registrations for SMTP and secure access
- PowerShell Scripting & Automation: Created and maintained advanced PowerShell scripts to automate user provisioning, license audits, account modifications, and group management
- Optimized hybrid-to-cloud migrations and system transitions, reducing manual efforts and improving system consistency
- Developed custom reporting scripts to monitor tenant health, user activity, and compliance
- SharePoint Administration: Administered SharePoint Online, including creating and managing document libraries, regulating permissions, and ensuring collaboration and security
- Technical Leadership: Authored technical documentation, including onboarding/offboarding guides and troubleshooting manuals
- Led SOC 2 compliance initiatives, conducting annual audits
- Spearheaded the transition to Microsoft Intune, deploying Autopilot to streamline device management and improve organizational efficiency
- Provide Tech support all over the United states for a consulting firm by telephone utilizing LogMeIn, Remote pc, TeamViewer, zoom, and teams
Head of IT
Puget Sound Pipe
01.2015 - 01.2018
- Administer PSP's Epicor ERP system by managing and updating user permissions, troubleshoot communication issues, make adjust via Linux command line interface and user-friendly interface
- Implement and build a warehouse barcoding inventory system
- Provided onsite support for corporate offices and remote support for eight other locations within the northwest region
- Managing Network, patch management, cyber security tools, data center, computers, remote tools, ERP Linux system, licenses
- Managed IT operations across 8 locations, delivering training and optimizing systems to improve operational efficiency
- Reduced information breaches by 85% through robust security protocols and vigilant monitoring
- Migrated servers to data centers, enhancing system reliability, performance, and scalability
- Automated administrative tasks using PowerShell, reducing downtime and improving overall efficiency
Education
Bachelor's Degree - Computer Science
University of Phoenix
Skills
Desktop support
Client relationship management
Business analysis
Workflow management
IT risk management
IT vendor management
IT governance
Network administration
Technical installations
ITIL framework
Proficient in Microsoft/ Apple
Information architecture
Problem-solving abilities
Core Competencies
Epicor ERP, Active Directory, M365 tenant management, SharePoint, Exchange Online, Microsoft Azure, OKTA, Microsoft Azure AD, Conditional access, SSO configuration, Cisco Umbrella, Thycotic, Microsoft Intune, Absolute, Sumo logic, Malwarebytes, Vipre antivirus, Barracuda content filter, Microsoft Defender, JAMF, SharePoint, Microsoft Teams, OneDrive, Zoom, Dropbox, Azure portal, SonicWall, VPN solutions, PowerShell for automation and reporting, Java, Linux, NIST, SOC 2, ServiceNow, Workday, Azure Intune, JAMF
Timeline
Infrastructure Analyst
Point B
01.2018 - 11.2023
Head of IT
Puget Sound Pipe
01.2015 - 01.2018
Tech Consultant (On-Call)
HCIH Tech Consultant
01.2006 - Current
Bachelor's Degree - Computer Science
University of Phoenix