Kaylia Hosley

• Handled complaints and questions, and re-directed calls to other team members.
• Answered phone calls and answered questions from potential customers.
• Acted as first point of contact and set appointments for prospective clients.
• Scheduled and confirmed appointments and meetings for senior management team.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Entered daily data in computer systems and documented office activities.
• Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
• Communicated with management to provide feedback on value and productiveness of appointment setting process.
• Set appointments with salespeople and potential customers.
• Assisted coworkers and staff members with special tasks on daily basis.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Responsibilities are Customer interface for sale of merchandise
on-floor and on-line, stock and organize merchandise, maintain
on-floor merchandise levels. When shipments are delivered; stock
the backroom and on-floor displays. Set up and change out
merchandise displays. Create, print, and change out sale signs.
Set up merchandise for sales displays, match price changes
checklist to inventory, and change prices on the matched
inventory. Some cashier and Customer Support (phone)
experience.
Able to climb ladders for stocking shelves and can lift 80lbs.