Joseph Harris IV
Laurel,MD
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Associate
Fitness Evolution
3541 Laurel Ft. Meade Rd., Laurel, MD
06.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Millersville University of Pennsylvania
Millersville, PAComputer Science
Bowie State University
Bowie, MD01.2027
High School Diploma -
DeMatha Catholic High School
Hyattsville, MD05.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Customer interaction
- Workplace Safety
- Cash Handling
- Customer Engagement
- Decision-Making
- Relationship Building
- Flexible Schedule
Additional Information
CPR Certified
Timeline
Associate
Fitness Evolution
06.2022 - Current
Millersville University of Pennsylvania
Computer Science
Bowie State University
High School Diploma -
DeMatha Catholic High School