Joseph Heinrich
Hillsboro,OR
Summary
Accomplished senior operations leader with over 20 years of progressive experience overseeing complex, high-stakes operations in multiple environments. Expertise in managing day-to-day operations, supervising large teams, developing and implementing process improvements, monitoring KPIs, collaborating across departments and stakeholders, leading projects to on-time completion, identifying growth opportunities, and driving profitability through cost control, efficiency gains, and multimillion-dollar savings. Proven ability to motivate teams, ensure compliance/safety, analyze financial performance (including P&L), and foster synergies between organizations to achieve strategic objectives in dynamic, regulated settings.
Overview
23
23
years of professional experience
Work History
Production Director
Heinrich Striping
Hillsboro, Oregon
06.2025 - Current
- Oversaw daily operations of parking lot striping and maintenance company during owner's medical furlough, ensuring service continuity and quality deliverables for commercial and municipal clients.
- Led teams of field crews and support staff, providing strategic guidance and performance evaluations to enhance safety standards and workforce productivity.
- Developed operational processes including scheduling optimizations, maintenance protocols, and quality control measures to improve project turnaround and reduce material waste.
- Monitored key performance indicators such as project completion rates, budget adherence, and client satisfaction scores, analyzing data to identify improvement opportunities.
- Collaborated with vendors and cross-functional teams to coordinate resources, negotiate contracts, and ensure seamless project execution.
- Directed project management for large-scale initiatives including resurfacing, striping, and sealcoating, ensuring timely completion within budget.
- Identified business development opportunities by expanding service offerings into new markets and implementing sales strategies to boost revenue.
- Analyzed profit and loss statements, developing action plans to mitigate financial risks and maximize operational margins.
Senior Completion Manager
Lockheed Martin, Aeronautics
Fort Worth, Texas
06.2023 - 06.2025
- Oversaw day-to-day operations of the aircraft final finishes department, managing and reporting on budgets, quality, schedules, and resources for Aircraft Final Finishes (AFF), Acceptance Test Facility (ATF), Fuel Test Facility (FTF) to ensure efficiency, compliance, and operational excellence
- Led, motivated, and supervised a high-performing team of over 120 hourly and 20+ salaried employees, providing guidance, career development, performance evaluations, and support to drive productivity and team success
- Developed and implemented streamlined processes and procedures to optimize workflow, including aircraft movement/transfer coordination between Factory, AFF, ATF, FTF, and Ground operations, plus reflow/off-site asset deployment for RCS testing
- Monitored, analyzed, and briefed VP’s and executives on key performance indicators (KPIs) such as estimated actual cost (EAC), completion spans, resource utilization, and operational metrics to identify improvement areas, reduce costs, and enhance performance
- Collaborated with cross-functional departments (production engineering, manufacturing, facilities, etc.) and international partners in Italy, Japan, and other regions to align operations, correlate synergies, and ensure seamless program execution
- Led project management for high-impact initiatives, including off-site deployments and facility upgrades, ensuring timely completion, successful outcomes, and alignment with organizational goals
- Identified business development opportunities through process innovations, expanding capabilities and client satisfaction for US and foreign military customers
- Implemented efficiency strategies and cost-control measures, achieving over $10M in savings through targeted optimizations
- Analyzed departmental profit and loss factors, developing action plans to optimize financial performance, control expenses, and increase profitability
- Led team to the 2024 Lockheed AeroStar Award (top 1% company-wide) for exceptional cost savings and process excellence; also 2019 Team AeroStar Award Winner for F-35 Year-End Delivery Team
Completion Manager
Lockheed Martin
Fort Worth, Texas
04.2018 - 06.2023
- Accountable for annual departmental estimated actual cost (EAC), quality, and schedule performance across AFF, ATF, and FTF
- Managed and assigned salaried team members in aircraft LO finishes, mechanical maintenance, and movement operations spanning AFF, ATF, and FTF
- Coordinated aircraft movement and transfers between Factory, AFF, ATF, FTF, to Ground operations, along with reflow or off-site assets for RCS testing
- Partnered with facilities to maintain AFF and FTF buildings in optimal condition, ensuring smooth workflow and operational readiness
- Recognized as part of the 2019 Team AeroStar Award Winner for F-35 Year-End Delivery Team
Completion Associate Manager
Lockheed Martin
Fort Worth, Texas
04.2016 - 04.2018
- Reduced completion span for three interdepartmental work areas by 29% while scaling continuous work-in-progress from 4 to 7 aircraft, significantly boosting throughput and efficiency
- Acted as key liaison between internal/external teams, customers (military, civilian, foreign nationals), and senior leadership to facilitate collaboration, synergy, and project alignment
- Coordinated daily, weekly, and monthly support from production engineering, manufacturing engineering, production control, and industrial engineering for seamless execution
Completion Supervisor
Lockheed Martin
Fort Worth, Texas
09.2014 - 04.2016
- Led creation and implementation of large-scale change initiatives, maintaining situational awareness to meet/exceed goals, safety standards, and operational objectives
- Streamlined post-flight, preflight, and thru-flight inspection processes, reducing on-aircraft hours from 6 to 1.5 per inspection and saving $7K per event while improving profitability
Aircraft Maintenance Supervisor – F-35 Flight Test
Lockheed Martin
Patuxent River NAS, MD
11.2010 - 09.2014
- Supervised maintenance for three F-35 LRIP aircraft and crews simultaneously, ensuring safe, efficient test point execution and regulatory compliance
- Coordinated and led off-station deployments supporting F-35C catapult launches/arrestments and the first F-35B hoist from a US Navy LHD ship, demonstrating strong project management under pressure
Site Lead
M1 Support Services
Mountain Home AFB, ID
02.2009 - 06.2010
- Oversaw site operations to maintain budget compliance, controlling expenses and delivering daily/monthly/quarterly progress and financial reports
- Performed internal/external audits with government/military personnel, serving as liaison to ensure performance, safety, and compliance
- Coordinated multi-discipline integrated workforce (military, civil service, contractors) to develop, revise, and implement policies/procedures, enhancing efficiency and synergies
Staff Sergeant
United States Air Force, USAF
Multiple, Multiple
12.2002 - 12.2008
- Served as Assistant Lead Propulsion/APU Program Manager in Afghanistan, directing logistics/maintenance for 14 aircraft, including phase inspections, shipping, manpower, and readiness
- Managed training programs and conducted reviews for over 100 technicians as Program Manager
- Supervised and instructed over 100 personnel daily in engine buildup, borescope, blade blending, and safety, building motivated, high-performing teams
Education
Some College (No Degree) - Leadership
Lockheed Martin
Fort Worth, TXSome College (No Degree) - Leadership
Community College of The Air Force
Montgomery, ALSkills
- Executive leadership, team motivation, supervision, and talent development
- Strategic communication, stakeholder collaboration, and cross-functional synergy
- Project management, process improvement, and change implementation
- Analytical problem-solving, KPI monitoring, P&L/financial analysis, and budgeting
- Decisive decision-making under pressure in high-stakes environments
- Proficiency in Microsoft Office Suite and operations/aviation management software
- Business development, revenue growth strategies, and operational optimization
Timeline
Production Director
Heinrich Striping
06.2025 - Current
Senior Completion Manager
Lockheed Martin, Aeronautics
06.2023 - 06.2025
Completion Manager
Lockheed Martin
04.2018 - 06.2023
Completion Associate Manager
Lockheed Martin
04.2016 - 04.2018
Completion Supervisor
Lockheed Martin
09.2014 - 04.2016
Aircraft Maintenance Supervisor – F-35 Flight Test
Lockheed Martin
11.2010 - 09.2014
Site Lead
M1 Support Services
02.2009 - 06.2010
Staff Sergeant
United States Air Force, USAF
12.2002 - 12.2008
Some College (No Degree) - Leadership
Lockheed Martin
Some College (No Degree) - Leadership
Community College of The Air Force