Selling passes and tickets to visiting customers in person and over phone calls
Reaching out over phone calls and emails to customers interested in buying ski passes
Promoting Telluride Ski products to customers who are interested in our products and offering the best available deals
Provided accurate information about products, prices and services.
Handling alternate ski product customers at Telluride to help them find a financially viable option that maximizes ski experience
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Helped customers find specific products, answered questions and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Outside Services Supervisor
Telluride Ski and Golf
Telluride, CO
05.2022 - 10.2022
Supervised the Outside Services staff to ensure that we are attending to members with great customer service at all times
Communication between co-workers and high-ranking staff about golf course needs for great member and guest experiences
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Collaborated with other departments to coordinate workflow processes between teams.
Helped set up and organize tournaments in a timely fashion to ensure smooth transition from the moment they arrive to the moment they leave the golf course
Engaging and communicating with members and guests in a friendly manner on a daily basis to establish relationships and learn more about them
Ensuring staff members are staying on task and essential performing duties to help work environment.
Education
Bachelor of Arts Degree: Communication -
Denison University
05.2022
High School Diploma -
Capistrano Valley High School
06.2018
Skills
Product Sales
Reliable and punctual
Teamwork and Collaboration
Goal-Oriented
Problem-Solving
References
Joseph T. Holman, TELLURIDE SKI AND GOLF, Joeyholman1721@gmail.com, 949-246-8760