JOSEPH IEBBA

• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Osha 30 hour certified Operate and maintain daily outgoing and incoming deliveries. maintain safe work environment for 15 other workers

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Increased customer satisfaction by providing personalized food recommendations and attentive service.
• Established rapport with repeat customers, fostering loyalty through excellent service and engagement efforts.
• Utilized cross-selling techniques when appropriate to introduce complementary products to customers'' existing purchases, enhancing overall satisfaction and value perception.
• Prepared quotes with prices, credit terms and estimated delivery schedules.

• Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
• Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
• Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
• Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.