Joseph Jackson
Broken Arrow
Summary
I am a personable and punctual aspiring therapist with a Bachelor's Degree in Psychology and a minor in Japanese language. I have three years of experience working with children and young adults of various different backgrounds and social statuses, progressing on three years of experience coordinating care and providing additional support for adults with various mental health backgrounds, substance use, or unhoused circumstances. I have also been familiar with the workings of Microsoft Office for over a decade. I'm a team player with strong communicative, collaborative, and creative skills whose passion lies in assisting the overall community.
Overview
5
5
years of professional experience
Work History
Adult Care Coordinator CMIV
Family & Children's Services
Tulsa, US
09.2023 - Current
- In this position, I help manage client conditions and monitor their treatment plans over time, coordinate care by connecting clients to various resources to meet their daily life needs, and connect them with various clinical professionals as needed.
- Includes wellness coaching, assisting clients in improving functioning in different domains of their wellness.
Family Service Representative
Saint Francis Hospital
Tulsa, US
08.2023 - 09.2023
- In this position, I dealt with security-related tasks.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- I handled adults with a variety of physical and mental illnesses, led patients to where they need to be, configured computer operations, assisted patients, and documented records while adhering to confidentiality policies.
- Upheld strict standards for quality and performance.
- Resolved customer concerns with friendly and knowledgeable service.
Youth Development Professional
Salvation Army Boys And Girls Club
Broken Arrow, US
06.2021 - 08.2023
- In this position, I specialized in catering to the youth that was under our care, organizing schedules and activities for the day while overseeing their safety.
- This position also included driving a Salvation Army Boys and Girls Club bus, driving children safely to and from school.
- Approached conflicts and crisis situations in calm and professional way.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Supervised youth group members to maintain organized and safe environment.
- Customer service and communication with parents of children, including 1-on-1 child mentoring children to enhance their intellectual performance.
Education
Master of Social Work - Social Work
Northeastern State University
Tahlequah, OK05-2027
Bachelor Of Arts - Psychology
Oklahoma State University
Stillwater, OK05-2022
High School - undefined
Broken Arrow High School
Broken Arrow, OK05-2017
Skills
- Punctuality
- Customer Service
- Problem Resolution
- Critical Thinking
- Computer Proficiency
- Community Outreach
- First Aid/CPR
- Communication
- Special Education
- Interpersonal skills
- Active Listening
- Documentation
- Time Management
- Mentoring/Collaboration
- HIPAA Compliance
- Case Management
- Treatment Planning
- Resource Allocation
Timeline
Adult Care Coordinator CMIV
Family & Children's Services
09.2023 - Current
Family Service Representative
Saint Francis Hospital
08.2023 - 09.2023
Youth Development Professional
Salvation Army Boys And Girls Club
06.2021 - 08.2023
Bachelor Of Arts - Psychology
Oklahoma State University
High School - undefined
Broken Arrow High School
Master of Social Work - Social Work
Northeastern State University