Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Jimenez

Yorktown Heights,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Tea Bar And Grill
06.2023 - 09.2023
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Carpet and Upholstery Steam Cleaner

Oxi Fresh Carpet Cleaning
06.2022 - 09.2022
  • Increased repeat business through exceptional communication skills and attention to detail during cleaning appointments.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Streamlined workflow for better time management by prioritizing tasks based on client needs and appointment schedules.
  • Mixed water and chemicals in containers to prepare cleaning solutions.

Education

Bachelor of Science - Criminal Justice

The College of Saint Rose
Albany, NY
05.2025

Skills

  • Sales expertise
  • Bill computation
  • Menu Memorization
  • Warm and Friendly

Timeline

Restaurant Waiter

Tea Bar And Grill
06.2023 - 09.2023

Carpet and Upholstery Steam Cleaner

Oxi Fresh Carpet Cleaning
06.2022 - 09.2022

Bachelor of Science - Criminal Justice

The College of Saint Rose

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Joseph Jimenez