Joseph Johnson
Miami,FL
Summary
Experienced trainer specializing in operational and safety standards, with a strong ability to deliver clear and easily understandable training. Possessing a keen understanding of varying learning levels among trainees. I am committed to ensuring that training programs align with company standards and that follow-up procedures are in place to verify adherence to those standards. I have developed immense skills in communication and clarity and I look forward to applying those skills to further my career.
Overview
10
10
years of professional experience
Work History
Regional Field Trainer
Racetrac
Sunrise, FL
01.2025 - 03.2026
- Delivered training sessions on operational procedures and safety protocols to enhance team performance.
- Developed training materials and resources to support new hire onboarding and ongoing staff development.
- Facilitated workshops focusing on customer service excellence to improve guest satisfaction scores.
- Implemented feedback mechanisms to assess training effectiveness and identify areas for improvement.
- Enhanced training effectiveness by implementing innovative instructional techniques and engaging multimedia materials.
- Implemented continuous improvement initiatives within the training program based on regular evaluation, feedback, and industry best practices.
General Manager
Sunshine Restaurant Partners
Sunrise, FL
09.2022 - 01.2025
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented operational policies to enhance productivity and streamline workflows.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored staff, fostering a high-performance team culture.
- Collaborated with vendors to negotiate contracts, securing favorable terms for supplies and services.
- Conducted regular performance evaluations, promoting continuous improvement among team members.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Area Trainer
Sprouts Farmer Market
Travel Position
02.2016 - 03.2022
- Executed new store openings nationwide, ensuring seamless setup and operational readiness.
- Facilitated onboarding sessions for new hires, ensuring smooth integration into team operations.
- Developed assessments to evaluate trainee competencies and identify areas for improvement.
- Collaborated with management to align training initiatives with organizational goals and values.
Education
Miami Dade College
Homestead, FL06-2005
Skills
- Training evaluation
- Facilitated employee training
- Sales training
- Technical training
- Curriculum design
- Performance evaluation and follow-up
- Communication
Timeline
Regional Field Trainer
Racetrac
01.2025 - 03.2026
General Manager
Sunshine Restaurant Partners
09.2022 - 01.2025
Area Trainer
Sprouts Farmer Market
02.2016 - 03.2022
Miami Dade College