Professional Summary
Overview
Work History
Skills
Timeline

Joseph J. Patrisian

Jade Transportation
Rochester,PA
2027
years of professional experience

Results-driven Retail Manager with extensive experience in store operations and sales growth. Focused on team collaboration and adaptability to meet evolving needs. Skilled in inventory management, customer service, and staff training, with strong problem-solving and communication abilities. Committed to enhancing customer experiences and optimizing store performance.

Work History

Driver

8 Years
Jade Transportation | 07.2018 - Current
  • Ensure passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
  • Transport employees and to job sites daily.
  • Improve customer satisfaction by providing timely and efficient transportation services.
  • Keep vehicle clean both inside and out to ensure a pleasant experience for passengers.
  • Maintain accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.

Bus Driver/ Dispatcher

6 Years 10 Months
Monark Student Transportation | 10.2013 - 08.2020
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Mentored new drivers on best practices for safety and operational efficiency within the transportation team.
  • Collaborated with school administration to coordinate transportation logistics during special events and emergencies.

Sales Representative

2 Years 7 Months
Gatto Cycle Shop | 10.2010 - 05.2013
  • Expanded customer base through targeted marketing efforts, including social media promotion and email outreach.
  • Provided expert knowledge on motorcycle features, specifications, and financing options.
  • Mentored junior sales staff on effective sales techniques and customer engagement strategies.
  • Contributed to a high-performing sales team through consistent hard work, adaptability, and dedication to achieving shared goals.

Sales Representative/Sales Manager/Finance Manager

15 Years
New and Pre-Owned Auto & Motorcycle Sales/Management | 01.1995 - 01.2010
  • Developed employee bonus programs on a weekly basis
  • Supported sales team in finalizing vehicle sales, enhancing customer satisfaction and closing rates
  • Coordinated with vendors and suppliers in maintaining inventory
  • Conducted weekly visits to vehicle auctions, acquiring new inventory and optimizing sales of aged vehicles
  • Collaborated with supervisors and co-workers to manage sales and inventory
  • Routinely exceeded sales goals pre-determined by supervisors and manufacturers
  • Utilized extensive product knowledge and sales skills to assist customers throughout the sales process
  • Collaborated with banks and finance companies to streamline financing processes for automobile and motorcycle purchases

Bicycle Store Manager/ Mechanic/ Salesperson

Gatto Bicycles | 1991 - 1995
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Diagnosed mechanical issues in bicycles and performed necessary repairs to ensure optimal performance.
  • Conducted routine maintenance on bikes, including brake adjustments and gear tuning, enhancing ride quality.
  • Assisted customers with product selection and provided guidance on bicycle care and maintenance techniques.

Bicycle Salesperson/ Mechanic

Snitger's Bicycle Store | 1988 - 1991
  • Assisted customers in selecting bicycles and accessories based on individual needs
  • Diagnosed mechanical issues in bicycles and performed necessary repairs to ensure optimal performance.
  • Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
  • Assembled new bicycles upon arrival at the shop, adhering to strict quality control guidelines from manufacturers.

Skills

Time management
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store merchandising
Policies and procedures
Strategic thinker
Teamwork and collaboration
Strong mechanical aptitude
Comprehensive tool knowledge
Accurate diagnostics

Timeline

Driver

Jade Transportation
07.2018 - CurrentRead More

Bus Driver/ Dispatcher

Monark Student Transportation
10.2013 - 08.2020Read More

Sales Representative

Gatto Cycle Shop
10.2010 - 05.2013Read More

Sales Representative/Sales Manager/Finance Manager

New and Pre-Owned Auto & Motorcycle Sales/Management
01.1995 - 01.2010Read More

Bicycle Store Manager/ Mechanic/ Salesperson

Gatto Bicycles
1991 - 1995Read More

Bicycle Salesperson/ Mechanic

Snitger's Bicycle Store
1988 - 1991Read More
Joseph J. Patrisian